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Med-Metrix

Vice President, Transformation Services - Accounts Receivable Optimization

Remote — United States (see country and timezone requirements)

Check who can apply and the requirements below before continuing.

Job description

Job Purpose The Vice President, Accounts Receivable Optimization is responsible for leading enterprise-wide Accounts Receivable transformation initiatives for health system clients, focused on accelerating cash, improving revenue yield, reducing aged receivables, and optimizing reimbursement performance. The Vice President, Accounts Receivable Optimization partners with client leadership and internal operations and analytics teams to identify improvement opportunities, develop data-driven strategies, and implement sustainable operational changes across the back-end revenue cycle.

The Vice President, Accounts Receivable Optimization serves as a strategic advisor and transformation leader, leveraging analytics, industry best practices, workflow redesign, automation, and technology to improve financial outcomes while enhancing operational efficiency and client satisfaction.

Duties & Responsibilities

Lead enterprise-wide Accounts Receivable transformation initiatives across health system clients to improve financial performance and operational excellence

Develop and execute strategic AR optimization roadmaps focused on cash acceleration, revenue yield, and sustainable performance improvement

Identify, prioritize, and quantify opportunities using data analytics, benchmarking, and operational assessments

Drive initiatives that reduce aged accounts receivable, improve collection velocity, and increase reimbursement

Partner with internal and client leadership to establish transformation priorities, governance, and measurable success metrics

Lead cross-functional teams and initiatives to improve denials management, underpayment recovery, complex claims resolution, and payer performance

Develop and standardize best practices, playbooks, and operating models for AR optimization across client engagements

Monitor executive dashboards and KPI scorecards related to AR performance, cash collections, aging trends, and transformation outcomes

Lead and/or participate in Joint Operating Committees (JOCs), and client steering committees to review progress, address barriers, and ensure accountability

Drive payer-specific improvement strategies by analyzing denial trends, contract compliance, reimbursement performance, and escalation opportunities

Identify opportunities to reduce cost-to-collect through workflow optimization, standardization, and resource alignment

Stay current on healthcare reimbursement trends, payer policy changes, regulatory requirements, and industry best practices to enhance client solutions

Measure and communicate the financial impact of transformation initiatives, including cash acceleration, revenue yield improvement, cost savings, and return on investment

Other duties as assigned

Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards

Understand and comply with Information Security and HIPAA policies and procedures at all times

Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties

Qualifications

Bachelor's degree in Business Administration, Healthcare Administration, Finance, or a related field preferred

10+ years’ experience in a leadership role within revenue cycle services required, preferably in a healthcare hospital-based healthcare setting

Strong understanding of revenue cycle management principles and practices, with a demonstrated ability to deliver high-quality services to clients

Strong knowledge of state and federal governmental, legal, and regulatory provisions related to front-end, middle and backend revenue cycle operations

Proficiency in revenue cycle management systems, electronic health records (EHR), and client management tools

Excellent leadership skills, including the ability to motivate, mentor, and develop a high-performing team

Ability to adapt to a fast-paced and changing environment, managing multiple priorities and deadlines effectively

Proficiency in Microsoft Office Suite

Strong interpersonal skills, ability to communicate well at all levels of the organization

Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses

High level of integrity and dependability with a strong sense of urgency and results oriented

Excellent written and verbal communication skills required

Working Conditions

Occasional travel may be required

Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes

Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear

Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress

Work Environment: The noise level in the work environment is usually minimal

Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.

Originally posted on Himalayas

Who can apply

Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.

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