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Job description
Job Title: Video Surveillance Operator I
Location: Las Vegas, NV 89118
Assignment Length: 6 months with Possible Extension
Worksite: Onsite
Schedule
Day Shift
8 hour shifts 5 days per week. Wednesday-Monday
7 am to 3:30 pm
30-minute unpaid lunch
Weekend availability is required.
Please note:
This is a temporary position with the potential for conversion to full-time employment. Any temp-to-hire opportunity is based on individual performance, attendance, attitude, and business needs. Full-time conversion is not guaranteed.
Management will conduct a performance review after approximately three months; however, this review does not guarantee a full-time employment offer.
Position Overview
Our client is seeking dependable, detail-oriented Surveillance Operators to join their Operations Center in Las Vegas. This is a fully onsite, desk-based monitoring role responsible for observing live video surveillance feeds, identifying suspicious or unsafe activity, and responding appropriately through audio intervention and incident escalation.
Operators monitor multiple properties nationwide using proprietary surveillance technology and coordinate with law enforcement, emergency responders, and property representatives as needed.
Please Note: This is not a casino surveillance position.
This role is not located on the Las Vegas Strip.
This position requires continuous computer-based monitoring in a fast-paced environment.
Key Responsibilities Monitor multiple live video surveillance feeds simultaneously.
Identify unauthorized, suspicious, or unsafe activity in real time.
Issue live audio warnings when appropriate.
Contact law enforcement, first responders, or property contacts for active incidents.
Create accurate and detailed incident reports.
Navigate multiple monitors, software applications, and browser tabs concurrently.
Maintain vigilance and focus throughout the shift.
Escalate technical concerns to IT support when necessary.
Adhere to attendance, punctuality, and performance expectations.
Required Qualifications Ability to read, write, and communicate clearly in English.
Strong verbal communication skills and confidence speaking with law enforcement and property managers.
Proficient computer skills with the ability to navigate multiple applications and monitors simultaneously.
Minimum typing speed of 40 WPM.
Strong attention to detail and situational awareness.
Ability to remain seated and focused for extended periods.
Ability to work in a high-volume, fast-paced environment.
Reliable attendance and punctuality.
Must be available to work weekends.
Must be able to successfully complete mandatory training requirements.
Preferred Qualifications
Candidates with experience in the following areas are highly preferred: Call center operations
Dispatching or emergency communications
Surveillance monitoring
Loss prevention
Fast-paced operations environments
Video gaming or other multi-screen environments requiring quick reactions and multitasking
Ideal Candidate Profile
Successful candidates often come from call center, dispatch, surveillance monitoring, loss prevention, gaming, or other fast-paced operational environments that require strong multitasking, attention to detail, and quick decision-making skills.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.