Job description
This is a remote position.
Only LATAM-based candidates (bilingual in Spanish and English)MyVA Support is seeking VAs based in LATAM with advanced English proficiency (C1), strong customer service, and data entry skills—particularly those with prior experience working at Home Depot or in home improvement retail environments. This is a 100% remote position, 40 hours per week, with consistent scheduling and performance-based bonuses.
You’ll be supporting a U.S.-based company in the home improvement and logistics industry, offering tailored solutions for construction professionals and residential clients. Your familiarity with retail workflows, inventory coordination, and customer engagement will be highly valued in this role.
Primary Responsibilities May Include (but are not limited to):
Responding to customer inquiries via email and phone
Scheduling meetings and coordinating logistics
Managing contact and vendor lists
Inputting and organizing large volumes of data
Addressing client service requests in a timely, solutions-oriented manner
Important Note:As an independent contractor, you are responsible for handling your own contributions to local or national government entities (including income taxes, health insurance, and social security obligations).
Requirements
Proven experience working at Home Depot or in a similar home improvement retail environment is a plus.
Customer service and data entry experience
Strong proficiency in Microsoft Office tools (Word, Excel, PowerPoint)
Comfortable using Google Workspace tools (Gmail, Meet, Docs, Sheets, Slides, etc.)
Ability to prioritize tasks and work efficiently under pressure
Minimum of 1 year in a customer service role
English proficiency at C1 level
Personal laptop/desktop and headset
High-speed internet connection (minimum 100 MB)
Benefits
Fully remote position
$25 USD reliability bonus (paid in local currency)
$50 USD productivity bonus (paid in local currency)
$50 USD consecutive reliability bonus (paid in local currency)
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.