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Legion Health

Virtual Assistant: Provider Operations Coordinator - Recruiting, Onboarding & Pa

Remote — United States (see country and timezone requirements)

Check who can apply and the requirements below before continuing.

Job description

About Legion Health

Legion Health is building fast, affordable, high-quality mental health care at scale.

We are an AI-native psychiatry network where clinicians provide care directly to patients.

Our operations and technology systems help remove administrative friction so providers can focus on patient care.

Role Logistics

Job Type: Full-time contract

Location: Fully remote

Work Hours: 1:00 PM to 9:30 PM Central Time

Compensation: $5-$15 per hour, based on experience

Ideal Experience: 2+ years in operations, recruiting coordination, healthcare administration, payroll support, or virtual assistant work

The Opportunity

This is not a generic assistant role.

You will help keep Legion’s provider operations engine running smoothly.

You will support provider recruiting, onboarding, provider management, and payroll preparation.

The right person is organized, proactive, comfortable with spreadsheets, and excellent at follow-through.

This is a strong fit for someone who enjoys checklists, healthcare operations, provider communication, and detail-heavy workflows.

Responsibilities

Manage provider recruiting coordination, including:

Candidate tracking

Interview scheduling

Application follow-ups

Hiring record updates

Support provider onboarding, including:

Collecting required documents

Tracking onboarding checklist completion

Following up on missing items

Coordinating internal handoffs

Making sure providers are ready to start

Maintain provider operations trackers, including:

Provider rosters

Onboarding status

Active and offboarding providers

State coverage

Collaborating physician relationships

Credentialing or payer status

Communicate with providers through Slack, email, and internal systems.

Support weekly payroll preparation, including:

Gathering provider pay inputs

Reviewing visit counts

Checking no-shows and late cancellations

Updating pay sheets

Validating payroll trackers

Escalating discrepancies before payroll is finalized

Coordinate across recruiting, credentialing, clinical operations, billing, and payroll.

Document processes and improve SOPs so workflows become cleaner and easier to repeat.

Handle sensitive healthcare and payroll information with confidentiality and care.

You’ll Be Successful If You Are

Extremely organized and reliable

Strong with spreadsheets, trackers, and checklists

Detail-oriented with names, dates, pay periods, counts, and status fields

Clear and professional in written English

Comfortable following up with clinicians and internal teammates

Able to move quickly without sacrificing accuracy

Proactive about spotting missing information or unclear ownership

Calm under pressure in a fast-moving startup environment

Careful with sensitive information and HIPAA-aware

Ideal Background

2+ years in one or more of the following:

Healthcare operations

Recruiting coordination

Provider onboarding

Payroll support

HR administration

Executive assistant or virtual operations support

Strong preference for experience supporting:

Clinicians

Healthcare providers

Contractors

Remote teams

Bonus points for experience with:

Google Sheets

Slack

Ashby or another ATS

Healthie or another EHR

Looker Studio

Stripe

Payroll or invoice workflows

Telehealth, behavioral health, credentialing, billing, or provider operations

This Role Is Not a Fit If You

Prefer only patient-facing support

Dislike spreadsheets, trackers, or reconciliation work

Need the same exact workflow every day

Wait for instructions instead of proactively following up

Are casual with deadlines, documentation, or payroll accuracy

Compensation & Benefits

Hourly Compensation: $5-$15 per hour, based on experience

Work Setup: Fully remote

Schedule: 8:00am - 5:00pm US Central Time

Impact: Help build the provider operations foundation that lets clinicians focus on patient care

Growth: Opportunity to grow into broader ownership across provider operations, onboarding, recruiting coordination, or payroll operations

Hiring Process

Resume and application review

Initial interview

Practical operations exercise using a sample tracker or onboarding/payroll scenario

Final interview

Reference check

Equal Employment Opportunity

Legion Health is an Equal Opportunity Employer.

We welcome applicants from all backgrounds and are committed to building an inclusive, respectful, and high-performing team.

Originally posted on Himalayas

Who can apply

Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.

Ready for your next step?Apply on the official website
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