Job description
About Us:
Heartbeat Health is the leading virtual-first cardiovascular care company in the country, providing patients with convenient, high-quality heart care through a combination of telemedicine, diagnostics, and virtual care programs. By leveraging real-time data and AI-powered insights, Heartbeat Health empowers providers and patients with personalized treatment plans, reducing hospitalizations and improving long-term heart health outcomes. Heartbeat Health is redefining how cardiovascular care is delivered in the digital age, led by our medical group of cardiologists, advanced practitioners, nurses, and care coordinators.
About the Role:
Heartbeat Health is seeking a Medical Assistant to join our virtual clinic Monday through Friday from 9:00 AM - 5:00 PM CST.
As a Virtual Medical Assistant, you’ll be a key member of our Clinical Care Team, supporting patients and providers in a fully remote environment. You’ll ensure smooth virtual visits, accurate documentation, and a compassionate patient experience all while helping shape the future of digital heart care.
Patient care:
Prepare patients for physician visits
Connect with patients, ensure video and audio work, and add interpreters as needed
Obtain signed telehealth consent forms
Obtain photos of insurance cards
Clinical duties:
Prepare patients for physicians
Take medical information over the phone
Document medical history, medications, dosing, and primary complaint
Obtain baseline vitals and verify baseline labs
Conduct KCCQ survey
Administrative tasks:
Answer incoming calls
Engage in confirmation calls for upcoming appointments
Perform chart checks and engage in chart prep prior to patient visits
Schedule follow up appointments and labs
Proactively identify opportunities for improvement and risk mitigation
Execute policies that promote the best patient experience
About You:
You’re open to new ideas, thoughtful in your approach, pragmatic in your delivery, constantly learning, and up for a challenge. You elevate the work of those around you. You want the superpower to save millions of lives. You possess the following qualifications:
Education: High school diploma or equivalent
Certification: Certified Medical Assistant (CMA), Certified Clinical Medical Assistant (CCMA), or Registered Medical Assistant (RMA) required
Experience: 1-3 Years of experience as a Medical Assistant to include providing virtual care to patients
Skills: Exceptional people skills, a GREAT communicator, outstanding organization and multitasking, and detail-oriented with a focus on process
Traits: Self-driven and excited to support new technology, a fast learner that is flexible and adaptable with a passion for delivering an outstanding patient experience
About Our Culture:
We are mission-driven: we're revolutionizing the way cardiovascular care is delivered
We are fast-paced & agile: we move quickly, iterate often, and value experimentation
We are remote-first: ownership, autonomy, and trust are at the core of how we operate
We care about diversity: diversity allows us to build an excellent patient experience
We care about each other: we are stronger together through a culture of mutual respect and active support.
We invest in our people: Eligible employees have access to a competitive benefits package, including medical, dental, and vision coverage, paid time off, paid holidays, sick time, a 401(k), and additional benefits designed to support you and your family
We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.