About this opportunity
Farmers National Bank lists this Virtual Teller opportunity in niles, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job TitleProcesses a variety of customer transactions via video interaction. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service.Essential Duties And Responsibilities:Receive and process a variety of transactions through ITMs including, but not limited to, checking and savings deposits and withdrawals, transfers and account balance inquiries; detecting fraud when possibleFacilitate the ITM process for customers by providing step-by-step guidance through the ITM process. Connect to customers in a way that makes the video interactive solution a personable experienceMonitor ITM machines to ensure they are working properly. Assist systems support associates and vendors to resolve any issues pertaining to the physical ITM and associated software, as neededPerform end-of-day balancing of transactionsStrong knowledge of bank products and services, with the ability to recognize customer needs, and cross-sell bank productsParticipate in the bank's referral program, and utilizes any applicable technology and/or programs to effectively show resultsWill be expected to meet specific referral goals on a weekly, monthly, quarterly and/or yearly basisOperate and balance a terminal and cash drawer dailyAccept and process the following transactions: savings, checking, and Holiday Savings account, loan payments, SDB rental payments, sells money orders/official checks, and any type of cash withdrawalAccept checks for cashing in accordance to FNB check handling proceduresParticipate and successfully complete all required training coursesWillingness to be flexible with a strong desire to create a work environment conducive to teamworkHandle all cash, customer transactions, and customer information in accordance with FNB Security Policy and ProceduresMotivation to make outbound sales calls to current and prospective clientsFlexibility with work schedules to accommodate staffing requirements in order to service needsMaintain a position of trust and responsibility by keeping all customer business and personal information confidentialAccept responsibilities and projects as assigned by a supervisor to add value to Farmers National BankMust be able to work in a team environment, in a positive manner, with coworkers and the publicComplete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulationsRegular, predictable attendance is an essential requirement of this positionComplete all other duties as assignedEducation And/Or Experience:High School diploma or General Education degree (GED)Proven cash handling experienceMust possess basic computer skills and knowledge, use a calculator, typewriter, phone, fax machine, and other office equipmentCustomer service and/or sales experience at any levelE-Verify is used to confirm the identity and employment eligibility of all newly hired employees. Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran
Worksite address
niles, OH, 44446, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.