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Minnesota Discovery Center

Visitor Experience Staff

chisholm, MN

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About this opportunity

Minnesota Discovery Center lists this Visitor Experience Staff opportunity in chisholm, Minnesota. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Reports to: Visitor Experience Specialist

FTE Status: Part-Time or Seasonal

Exemption Status: Non-Exempt

Location: Onsite

Schedule: Up to 20 hours/week; Thursday - Saturday (winter hours); Thursday - Sunday (summer hours); Evenings, special events, and Tuesday/Wednesday as needed

Wage: $15.50 - $20.00

Benefits: PTO, Membership and Discounts

Job Summary:

The Visitor Experience Staff serves as a primary point of contact for all visitors, delivering a welcoming and engaging guest experience while supporting daily operations. This role is responsible for admissions, retail sales, and cash handling, as well as maintaining a clean, organized, and inviting environment. The Visitor Experience Staff may assist with programs, tours, events, and venue rentals, and provide clerical and operational support to ensure smooth day-to-day functioning. This position requires strong customer service skills, attention to detail, adaptability, and the ability to interact effectively with diverse audiences in a dynamic, fast-paced setting.

Duties/Responsibilities:

Welcome and engage visitors, answer questions, and provide referrals

Handle cash transactions and complete daily financial reporting

Perform opening and closing procedures, including end-of-day cleaning

Maintain a clean, organized, and inviting admissions area and gift shop environment

Prepare materials for admissions and activities; print and organize necessary resources

Provide general clerical support, including filing and data entry

Interact with visitors of all ages and enforce site rules

Support venue rentals, food service, and special events

Provide shuttle services for guests using a people mover

Perform other duties as assigned by leadership

Qualifications:

Education and Experience

Customer service experience preferred

Money handling experience preferred

Required Skills/Abilities

Excellent verbal and written communication skills.

Excellent organizational skills and attention to detail.

Excellent time management skills with the ability to prioritize tasks

Strong analytical and problem-solving skills.

Experience with Microsoft Office Suite, point-of-sale systems, and digital file organization tools (e.g., SharePoint, Google Drive, or similar).

Ability to work effectively with people of diverse backgrounds

Friendly, outgoing, and enjoys working with the public

Experience with cash handling procedures

Self-motivated with the ability to work independently and demonstrate initiative

Adaptable and comfortable in a flexible work environment

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer

Must be able to team lift up to 50 pounds at times

Must be able to traverse property

Must be able to communicate with guests and staff

Must be able to operate a people mover

Work is performed primarily indoors, but may be outdoors in all weather conditions depending on day's events

Will interact with guests of all ages and backgrounds

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Worksite address

chisholm, MN, 55719, US

Who can apply

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