About this opportunity
Optum lists this Visual Field Technician opportunity in everett, Washington. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
If you are interested in applying for this job, please make sure you meet the following requirements as listed below.
The Visual Field Technician is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service, and adhere to Lean processes. Supports the teams in meeting financial, clinical, and service goals.
Schedule: This is a 40-hour Monday through Friday between the hours of 6:50 am to 3:30pm The schedule will be determined by the manager upon hire.
Location: 3802 COLBY AVENUE, Everett, WA 98201 (main office)
Street NE, Arlington, WA 98223
Primary Responsibilities:
Greets and escorts patients and documents visual field results
Uses multiple computer and phone systems to fulfill patient needs over the phone
Ability to perform patient outreach via telephone
File and maintain medical records
Perform referral and prior authorization documentation promptly
First point of contact for our patients. Sets the tone for a positive experience
Exhibits empathy, courtesy, competence, efficiency, and care
Schedules appointments and procedures, following standard guidelines
Uses Multiple computer and phone systems to fulfill patient needs over phone
Verifies patient information, while documenting in their Electronic Health Record
Track status of all escalated information requests in Medical Record tracking database
Assists with development and maintaining up to date documents, such as correspondence templates, policies and procedures and work instructions related to visual records
Data entry and conducts audits within agreed upon timelines
Runs reports and complete analysis within agreed upon timelines
Maintains confidentiality and non-discoverability of all activities
Conducting other non-clinical activities and performing all other duties as assigned
Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Highschool Diploma\ GED
1 plus year of experience in a healthcare environment
1 plus years of computer proficiency experience with Microsoft Office programs and Adobe or equivalent
Ability to work full-time Monday - Friday with schedule listed in posting
Access to reliable transportation to travel to both sites: 3802 Colby Ave., Everett, WA 98201 (main office) Street NE, Arlington, WA 98223
Preferred Qualifications:
1 plus year of experience Ophthalmic\Optometric assistant experience OR 6 plus months of experience and be a graduate of an approved Medical /Ophthalmic program
Soft Skills:
Ability to work independently and maintain good judgment and accountability
Demonstrated ability to work well with health care providers
Strong organizational and time management skills
Ability to multi-task and prioritize tasks to meet all deadlines
Ability to work well under pressure in a fast-paced environment
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. xhqgsiq Candidates are required to pass a drug test before beginning employment.
#RPO, #RED
Worksite address
everett, WA, 98207, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.