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Keylent, Inc.

Voice Surveillance Business Analyst

jersey city, NJ

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About this opportunity

Keylent, Inc. lists this Voice Surveillance Business Analyst opportunity in jersey city, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Voice Surveillance Business AnalystThe role is for a voice surveillance business analyst to be the conduit with technical teams for implementation of Nice Voice Surveillance solution. Understanding of implement VOIP /IPT voice recorder and analytical solutions and exposure to NICE Voice Surveillance (for financial services – broker/dealer domain) is required. It is preferred to have experience of at least 1 complete implementation. The candidate should be able to:Define surveillance requirements and investigation workflow in a manner that ensures that the review/monitoring procedures are conducted with the highest quality and that appropriate follow-up actions are takenIdentify areas of non-compliance, and make recommendations for appropriate corrective actionDefine reports related to trading, transaction reporting and communications to identify unusual activity or potential violations of rules or firm policiesHave relevant business expertise and compliance knowledgeWork with global Compliance Surveillance and surveillance technology teams to identify enhancements to surveillance logic, reports, and workflow through data analysis, and define requirements, new and enhanced workflow processes, and procedures that enhance the controls/quality of the monitoring and surveillance programWorking with technology teams and project managers to define requirements and conduct UAT testing for new or updated surveillance proceduresMaintain strong relationships with key stakeholders, including Compliance Advisory, Compliance Surveillance, Internal Audit, Operational Risk, and the relevant business areas to ensure their inputs are obtained in the monitoring processPrior work / Education:A minimum of 2-4 years of compliance experience preferably with a major US broker-dealer or international banking organization with institutional trading & sales, investment banking, institutional broker dealer and FCM/swap dealer businessesA good understanding of applicable Federal and State laws applicable to, SEC registered broker-dealers, futures commission merchants, and swap dealersStrong analytical and investigative skills and demonstrated ability to operate at a strategic levelExperience working with SMARTS, EQube or a similar trade surveillance software is preferable but not requiredWorking knowledge of exchange and over-the-counter sales and trading of equities, fixed income, FX or derivativesAbility to work independently and effectively with senior managementSound judgment in identifying risks in order to proactively escalate with relevant senior managementOutstanding written (drafting & editing) and spoken communication abilitiesExcellent teamwork, interpersonal and conflict resolution skillsHighly organized and capable of dealing with multiple, complex projects simultaneouslySecurities licenses preferred, but not requiredBA or international equivalent required

Worksite address

jersey city, NJ, 07310, US

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