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Job description
New York Life is seeking a Corporate Vice President, Customer Insights Management to steer a team that converts customer, experience, and operational data into actionable insights that lift outcomes and performance. You will shape the CX strategy, advance insights capabilities including AI-enabled approaches, and lead strategic initiatives for Insurance Operations leadership.
You will partner with executives to identify opportunities, perform root-cause analysis, and guide cross-functional
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Worksite address
tampa, FL, 33646, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.