Vp, Cloud Operations

Job description

Position Summary:

The VP, Cloud Operations is responsible for establishing, scaling, and operating the CloudOps organization while transforming traditional middleware and database teams into modern, cloud-native, automation-driven CloudOps teams.

This role sits within the Cloud Transformation Office (CTO) and plays a critical role in driving operational excellence, platform reliability, and cloud modernization across the enterprise. The leader will bridge legacy operations and next-generation cloud platforms, ensuring a seamless transition to a self-service, SRE-aligned, and highly automated operating model.

Essential Functions and Responsibilities:

Build and Lead the CloudOps Organization

Define the CloudOps vision, operating model, and organizational structure

Establish 24x7 cloud operations capabilities across platforms (compute, middleware, databases, storage)

Build high-performing teams aligned to:

Platform operations

Reliability engineering (SRE)

Automation and tooling

Define roles, responsibilities, and career paths for CloudOps teams

Transform Middleware & Database Teams into CloudOps Teams

Lead the transition of traditional middleware and DBA teams into cloud-native operations teams

Upskill teams in:

Cloud platforms (AWS, Azure, GCP)

Automation and Infrastructure as Code (IaC)

SRE practices

Drive cultural shift from:

Ticket-based/manual operations self-service and automation

Component-based support platform ownership mindset

Rationalize legacy platforms and align them to cloud strategy

Establish CloudOps Operating Model & SRE Practices

Implement Site Reliability Engineering (SRE) principles across platforms:

SLIs, SLOs, error budgets

Incident management and postmortems

Define and operationalize:

Monitoring and observability standards

Incident response and escalation frameworks

Reliability and resilience patterns

Build runbook automation and self-healing systems

Drive Automation & Platform Engineering

Lead adoption of:

Infrastructure as Code (Terraform, Bicep, CloudFormation)

CI/CD for platform and database deployments

GitOps practices

Establish self-service platforms for product teams:

Middleware stacks

Database provisioning

Integration services

Build reusable platform blueprints and operational patterns

Enable Cloud Migration & Modernization

Partner with Cloud Strategy, Architecture, and Engineering teams to:

Support workload migrations

Define operational readiness for cloud workloads

Ensure legacy middleware and databases are:

Migration‑ready

Optimized for cloud operations

Define modernization playbooks for:

Re‑platforming

Containerization

Managed service adoption

Governance, Security & Compliance

Enforce operational governance for cloud environments

Ensure adherence to:

Security policies

Compliance standards

Access control and audit requirements

Partner with Security and Governance teams to embed policy‑as‑code

Stakeholder Engagement & Leadership

Act as a key leader within the Cloud Transformation Office

Collaborate with:

Application development teams

Enterprise architecture

Security and compliance teams

Communicate transformation progress, risks, and value realization to executives

Qualifications Required:

Leadership & Transformation

15+ years in IT, with strong experience in:

Infrastructure, middleware, and database operations

Cloud transformation initiatives

Proven track record of:

Building and scaling operations teams

Leading large-scale organizational change

Driving cultural transformation to DevOps/SRE models

Cloud & Platform Expertise

Deep knowledge of at least one CSP:

AWS / Azure / GCP

Work Experience with:

Cloud-native services

Managed databases and middleware platforms

Hybrid and multi‑cloud environment

Middleware & Database Domain Knowledge

Strong expertise in:

Traditional middleware (WebLogic, WebSphere, MQ, etc.)

RDBMS (Oracle, SQL Server, DB2)

Experience modernizing:

Middleware into containers/microservices

Databases into managed cloud services

CloudOps, DevOps & SRE

Sound understanding of:

Infrastructure as Code (Terraform, Cloud Formation, etc.)

CI/CD pipelines

Observability tools (Prometheus, Grafana, Splunk, etc.)

Strong grounding in:

Reliability engineering

Incident management

Automation‑first operational models

Automation & Engineering Mindset

Experience building:

Self-service platforms

Automated provisioning systems

Operational tooling and frameworks

Qualifications Desired:

Executive communication and influencing skills

Strong stakeholder management

Ability to lead cross-functional and globally distributed teams

Strategic thinking with hands‑on execution mindset

Physical Demands and Work Environment:

The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. Travel may be required. Candidates will report to the office three days each week. Onsite work requirements may change at any time.

The anticipated annual salary range for NY-based candidates for this position is $180,000 to $214,000. Base salary and position level will be determined by the role, experience, skill set and location. For eligible positions, discretionary incentive compensation may be awarded contingent on personal and company performance. Our benefits program includes medical, dental, vision, life insurance, 401k plan with company contribution and company match, tuition reimbursement and more.

About The Clearing House:

The Clearing House (TCH) is a banking association and payments company that is owned by the largest commercial banks in the United States. TCH owns and operates the core payments system infrastructure in the US and is currently working to modernize that infrastructure by launching a new, ubiquitous, real‑time payment system. TCH is the only private‑sector ACH and wire operator in the US, clearing and settling nearly $2 trillion in US dollar payments each day, representing half of all commercial ACH and wire volume. TCH has provided critical services to the banking industry since 1853, and today, our core products facilitate services including Direct Deposit of payroll, bill payments, and check image exchange.

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Who can apply

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