About this opportunity
New York Technology Partners lists this VP, Customer Experience opportunity in atlanta, Georgia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
We are seeking a hands-on VP, Customer Experience/ Interactive Partner to lead consulting, sales, and client growth initiatives within the Travel, Transportation & Hospitality sector. This role focuses on advising senior marketing and digital leaders, driving digital transformation, and expanding client relationships and revenue.
The position is primarily focused on 70% consulting and sales, 20% account relationship development, and 10% operations.
Key Responsibilities
Lead consulting sales and drive revenue growth through new business and service expansion.
Build and maintain relationships with CMOs, CDOs, and other senior stakeholders.
Advise clients on digital transformation, customer experience, digital marketing, commerce, data, and AI.
Lead large-scale transformation initiatives involving CMS, MarTech, commerce, personalization, and digital experience platforms.
Partner with internal teams to develop client strategies, solutions, and sales pipelines.
Oversee client engagements, ensuring strategic alignment, successful delivery, and customer satisfaction.
Collaborate cross-functionally with marketing, product, and engineering teams.
Support account growth, business development, and long‑term client success.
Required Qualifications
Background in a consulting, technology services, or agency environment.
Proven experience leading and selling large-scale transformation initiatives.
Experience working with senior executives, including CMOs, CDOs, and CEOs.
Strong understanding of marketing transformation, customer experience, and digital strategy.
Demonstrated success in client relationship management, consulting sales, and revenue growth.
Excellent communication, presentation, and stakeholder management skills.
Industry Experience
Candidates should demonstrate relevant Travel, Transportation & Hospitality industry experience, including:
Recent experience supporting clients in the sector.
Involvement in growing existing accounts, expanding service offerings, or developing new business.
A track record of contributing to client revenue growth and long-term relationships.
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Worksite address
atlanta, GA, 30383, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.