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New-York-Life

VP, Customer Insights & AI Strategy

tampa, FL

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Job description

New York Life, Tampa-based hybrid role, seeks a Corporate Vice President, Customer Insights Management, to lead a team that converts customer, experience and operational data into actionable strategies. You will guide methodologies, data sources, and AI-enabled approaches to inform senior leaders and drive improvements in customer outcomes and operations.

You will partner with Insurance Operations to identify opportunities, lead strategic projects, and advance insights capabilities while

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Worksite address

tampa, FL, 33646, US

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