About this opportunity
Forward lists this VP, Customer Success & Adoption - Drive Value & Growth opportunity in santa clara, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Forward is seeking a VP of Customer Success to architect and lead the post-sale journey across onboarding, adoption, retention, and expansion. You will own NRR and GRR, and shape the customer success function across segments, partnering with Sales, Product, and Marketing to scale impact.
You’ll work with senior executives and key accounts to translate business outcomes into product value, develop a world-class CS team, and drive proactive renewals and expansions in a fast-paced environment.
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Worksite address
santa clara, CA, 95053, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.