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NetDocuments

VP, Customer Success & Growth

lehi, UT

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Job description

NetDocuments is seeking a Vice President of Customer Success to lead post-sale strategy across Customer Success, Renewals, and DSM, driving gross and net retention and installed-base ARR growth. You will build scalable customer success motions, partner with Sales and Product, and lead a team of 30+ across multiple segments from enterprise to long-tail accounts.

You will also champion AI adoption within customer success, aligning tactics with revenue growth, and evolving organizational practices

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Worksite address

lehi, UT, 84043, US

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