Job description
VP & GENERAL MANAGER, DYNATA+
Platform Strategy, Product, Commercial & Customer Leadership
About Dynata+
Dynata+ is Dynata’s next-generation self-service research platform delivering high-quality DIY sample today and evolving into a unified platform for survey programming, analytics, visualization, workflow automation, AI-enabled insights, and future data collection capabilities. Dynata+ is intended to become the foundational technology layer supporting multiple Dynata business lines and enabling a true platform-led operating model.
The Opportunity
Reporting to the Chief Revenue Officer, this executive will serve as the General Manager of Dynata+, with full accountability for strategy, product direction, platform adoption, go-to-market execution, customer success, and financial performance. The successful candidate will balance near-term commercial growth with a long-term mandate to establish Dynata+ as Dynata’s strategic platform foundation.
Strategic Mandate
Establish Dynata+ as Dynata’s primary self-service platform.
Drive enterprise-wide platform adoption across business units.
Create a scalable product-led growth engine.
Deliver revenue growth, profitability and customer retention goals.
Define long-term ecosystem strategy including APIs, integrations and AI capabilities.
Transition Dynata toward a platform-centric operating model.
Platform Strategy & Vision
Define multi-year platform vision and roadmap.
Champion platform-first thinking across Dynata.
Lead platform governance and prioritization.
Chair Dynata+ Executive Steering Committee.
Identify adjacent growth opportunities and new use cases.
Evaluate AI-enabled capabilities across survey programming, targeting, reporting and workflow automation.
Product Roadmap & Development
Own roadmap across sample, scripting, analytics and visualization.
Translate commercial priorities into product requirements.
Drive intake, prioritization and release management processes.
Ensure enterprise-grade reliability, compliance and scalability.
Own user experience and customer journey design.
Define API and ecosystem strategy.
Commercial Ownership & P&L
Own revenue, cost structure, profitability and forecasting.
Develop annual operating plans and budgets.
Define pricing, packaging and monetization models.
Develop investment cases for new capabilities.
Manage ARR, NRR, gross margin, churn, CAC, conversion rates and active users.
Platform Adoption & Enterprise Alignment
Drive adoption across Dynata business units.
Create operating agreements and service models.
Support migration from fragmented tools to common platform capabilities.
Represent Dynata+ in executive planning forums.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.