Job description
Job Description
Key Responsibilities:
Strategic Leadership
Define and execute the sales and growth strategy for insurance BPO and digital services across North America and global markets.
Lead and inspire a team of senior sales and business development professionals to achieve aggressive revenue and profitability goals.
Partner with executive leadership, delivery, and product teams to align sales strategy with corporate objectives and client demand.
Shape the company's market positioning and value proposition in a rapidly evolving insurance ecosystem.
Growth & Market Expansion
Identify high-value opportunities across core insurance domains: policy administration, claims, underwriting, customer service, and digital enablement.
Drive transformation-led outsourcing deals, managed services, and AI-enabled operations opportunities.
Cultivate executive-level relationships to influence decision-making and establish long-term strategic partnerships.
Oversee pipeline management, forecasting, and strategic account planning to ensure predictable growth.
Client & Partner Engagement
Serve as a senior advisor to client executives, helping them navigate operational modernization, cost optimization, and digital transformation.
Negotiate complex, outcome-based contracts involving multi-shore delivery, performance SLAs, and transformation incentives.
Foster strategic alliances with technology partners, insurtechs, and ecosystem players to enhance solution capabilities.
Innovation & Collaboration
Collaborate with delivery and innovation teams to co-create next-generation solutions that leverage automation, analytics, and AI.
Provide thought leadership through industry forums, speaking engagements, and client advisory boards.
Offer market insights to guide product investments, pricing strategies, and solution differentiation.
Responsibilities
Qualifications:
Bachelors degree in Business, Finance, Insurance, or related field; MBA or advanced degree strongly preferred.
15+ years of experience in sales leadership within the insurance BPO, technology services, or consulting sectors.
Proven success leading large-scale sales organizations or driving high-value, multi-year outsourcing and digital transformation engagements.
Deep understanding of insurance operations, digital transformation trends, and regulatory frameworks.
Strong executive presence and ability to engage with C-suite leaders across P&C, Life, and Health insurance segments.
Demonstrated success in creating go-to-market strategies and executing large, strategic pursuits.
Experience managing global delivery models and offshore/nearshore service delivery partnerships.
Qualifications
Preferred Expertise:
Familiarity with automation, AI/ML, data analytics, and platform modernization in insurance.
Strong industry network across carriers, TPAs, and brokers.
Track record of driving new logo acquisition and expanding strategic accounts.
Leadership Attributes:
Visionary, growth-oriented leader with a strategic and entrepreneurial mindset.
Collaborative influencer who thrives in a matrixed, global organization.
Customer-focused and data-driven in decision-making and execution.
Skilled at building high-performance teams and inspiring a culture of accountability and excellence.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.