About this opportunity
Medica lists this VP, Member Experience & Journey Strategy opportunity in minnetonka, Minnesota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Medica, a nonprofit health plan, seeks a Vice President of Experience to define and advance a unified, end-to-end experience strategy across members, providers, brokers, and employer groups. This senior leader will shape the vision and governance for experience across physical, digital, and service touchpoints, partnering across Growth, Operations, Clinical, Product, Digital, and Technology.
The role embeds customer-centered thinking into processes and investment decisions, building measurement
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Worksite address
minnetonka, MN, 55345, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.