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Job description
U.S. Bank in Chicago seeks a senior leader to drive innovative customer experience across the card business. You will articulate customer insights, direct data-driven decisions, and partner across multiple platforms to improve engagement and market position.
Lead cross-functional teams to define CX strategy for critical journeys and advance initiatives with a focus on profitability and customer satisfaction. Requires 6+ years of experience, a Masters degree, and credit card product familiarity.
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Worksite address
chicago, IL, 60290, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.