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Marquis Health Consulting Services

VP of Customer Success & Growth — Healthcare SaaS

brick township, NJ

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Job description

SNF Metrics is seeking a Vice President of Customer Success to lead post-sale strategy, adoption, renewal, and expansion. You will directly manage the support/ticketing team and drive escalations while delivering product demos to prospects.

This hands-on leadership role sets strategy, guides implementations, escalations, and executive customer engagements, partnering with Product/Engineering, Security, Legal, and Compliance to protect PHI.

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