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PDQ

VP of Customer Success - Post-Sale Growth Leader

south salt lake, UT

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About this opportunity

PDQ lists this VP of Customer Success - Post-Sale Growth Leader opportunity in south salt lake, Utah. Review the employer’s description below for duties, qualifications and application requirements.

Job description

PDQ, based in Salt Lake City, UT, seeks a Vice President of Customer Success to own onboarding, customer success, renewals, and technical support for 25,000+ customers. You’ll lead a 30–50 person team and own both GRR and NRR, reporting to the President and COO as part of the executive leadership team.

As PDQ moves upmarket, you’ll build guided onboarding, create a named relationship model for mid-market accounts, and drive a strong self-serve experience.

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