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Job description
The VP of Delivery Services owns the end-to-end delivery of a broad, complex portfolio spanning Network, Security, Microsoft Solutions, Artificial Intelligence, GPU Implementation, Managed Services, Unified Communications, Wireless, SD-WAN, Cabling, and Break/Fix services. This is a high-impact executive role that demands equal parts technical credibility, operational excellence, and executive presence.
Own the full P&L for the Delivery Services organization, driving revenue realization, margin improvement, and sustainable growth
Define and execute a multi-year delivery strategy aligned to growth objectives and market opportunities
Achieve and sustain zero-defect delivery standards across all service lines through rigorous quality frameworks and continuous improvement
Maximize engineer and consultant utilization, balancing workforce efficiency with delivery quality and employee wellbeing
Establish and track KPIs across utilization, realization, customer satisfaction (CSAT), and quality metrics; act decisively on trends
Build scalable delivery models, frameworks, and processes that support rapid expansion without sacrificing quality or consistency
Drive the integration of AI-powered tooling, automation, and intelligent workflows to increase delivery velocity and reduce operational friction
Partner with Sales, Solution Architecture, and Product leadership to ensure delivery capabilities match commitments made to clients
We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.
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Worksite address
st. louis, MO, 63146, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.