VP of Global Field Operations

Job description

VP of Global Field Operations

The VP of Global Field Operations reports to the SVP of Revenue Operations and is the primary engine for regional execution and operational discipline. This role ensures that Sprinklr’s global GTM strategy translates into high-performance activity across the Americas, EMEA, and APJI.

Responsibilities

Own the design and execution of the global operating cadence, establishing a consistent rhythm of business through structured health assessments, performance reviews, and targeted remediation actions.

Manage global weekly, monthly, and quarterly sales forecasting, ensuring high accuracy and transparency across all regions.

Set and monitor global pipeline standards for creation, coverage, and conversion, implementing inspection cadences to identify risks and opportunities early.

Drive regional adherence to the Annual Operating Plan (AOP), ensuring bookings targets are met within the defined Sales/GTM cost envelope.

Lead the field implementation of the “Pod” structure, ensuring efficient ratios between quota carriers and non‑quota carriers (Sales, Services, Renewals).

Implement active performance management frameworks at the field level, using data to drive accountability and identify top‑tier versus underperforming units.

Directly monitor and improve “Productivity per AE” by identifying and removing friction in the localized sales process.

Champion the standardized Customer Engagement Lifecycle (CEL) in the field, owning sales processes, practices, and workflows that cross‑functionally deliver successful outcomes.

Standardize sales methodologies (e.g., MEDDPICC, Value Selling) across global theaters to ensure a common language and predictable outcomes.

Partner with Strategy & Planning to align compensation with desired field behaviors and provide real‑time feedback on incentive efficacy.

Oversee the annual and mid‑year territory carving and quota distribution process, ensuring equitable and optimized coverage across all segments and regions.

Enable the field to execute the partner‑led revenue strategy, supporting partner involvement in deals and driving PS/MS attach rates during the deal cycle.

Work with Deal Operations to ensure high‑velocity, high‑integrity deal structuring and adherence to global pricing and packaging standards.

Identify and reduce regional bottlenecks in the quote‑to‑cash process, partnering with strategic programs to deploy scalable solutions.

Directly manage and mentor regional operations leaders, fostering a culture of excellence and positioning RevOps as a career destination.

Serve as a change agent, modeling new AI‑guided tools and processes to encourage field adoption.

Report on key performance indicators including forecast accuracy, net NARR growth, AE quota attainment, pipeline cover ratio, and sales/GTM cost envelope.

Compensation & Benefits

Base Salary Range: $215,000 – $358,000.In addition to base pay, eligible candidates may receive participation in discretionary bonus plans, commission plans, and/or equity plans based on role. US‑based employees enjoy a competitive benefits package including a 401(k) plan with 100% company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and medical, dental, vision, and prescription drug coverage.

EEO Statement

Sprinklr is an equal‑opportunity workplace and complies with all applicable federal, state, and local fair employment practice laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin, sexual orientation, gender identity, disability, age, marital status, or veteran status. Reasonable accommodations are available upon request during the interview process.

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Worksite address

new york, NY, 10261, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.