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Job description
About the Job
Role: VP of Operations
Location: San Francisco, CA (Hybrid)
Employment Type: Full-time
Compensation: $220,000–280,000 + performance bonus + equity
About Ever
Ever is building the future of auto retail. As the first AI-native auto retail platform, we are building the next $100B+ automotive business, starting with electric vehicles. Our AI-native product and operations power our full-stack auto retail business, serving EV buyers and sellers across the nation, both online and offline. Based out of San Francisco and expanding nationwide, we are backed by leading investors and led by former tech & automotive professionals from Uber, Tesla, Rivian, Lithia, Penske, Carvana, Lyft, Meta, J.P. Morgan, BCG, and more. After our recently completed Series A financing, we have raised $100M in total equity and debt funding. We are growing rapidly and actively recruiting exceptional talent to join our mission of building the next-generation auto retail platform. Learn more about us at evercars.com.
What You'll Do
Lead Ever's nationwide vehicle & delivery operations, including our EV supply, logistics, inspections, reconditioning, merchandising, delivery, and ownership services – reporting directly to our COO.
Partner closely with our C-suite, finance, product & engineering, and sales to build a smart end-to-end operation – from customer-facing purchase & sales experience to our EV supply & delivery, and vice versa.
Scale Ever vehicle & delivery operations in San Francisco and lead the rapid nationwide expansion of our vehicle & delivery operations as our footprint expands.
Own the day-to-day execution of our inventory flow from vehicle acquisition through customer delivery across all Ever sites – ensuring speed, quality, and cost efficiency.
Build, scale, and continuously improve Ever's operational processes and resources in supply, logistics, inspections, reconditioning, merchandising, delivery, and ownership services – across all Ever sites.
Define and track operational KPIs in vehicle & delivery operations (turn time, ADR, cost per unit, quality metrics, customer satisfaction, and more) and drive accountability.
Hire, develop, and lead the #1 operations team in the market as Ever scales nationwide.
Qualifications & Fit
10+ years of experience in OEM, dealership, fleet or similar vehicle & delivery operations.
Proven track record of launching and scaling operations in fast-growing environments.
Strong operator mindset: execution-focused, detail-oriented, and comfortable owning outcomes.
Strong leadership presence: experience in managing teams and cross-functional stakeholders.
Passion for electric vehicles, technology, and building category-defining growth businesses.
Technical Skills
Strong analytical skills with experience using data to drive decisions & accountability.
Familiarity with modern ops tooling (recon mgmt tools, inventory systems, etc).
Comfort working closely with product & eng. on system design, integration, and automation.
Experience implementing SOPs, SLAs, and performance scorecards.
Advanced Excel / Google Sheet skills are a plus.
Benefits
Competitive salary and equity options
Health, dental, and vision
Flexible / Unlimited PTO
401(k) plan
Why Ever and this role?
N of 1 opportunity to join a leading, fast-growing startup in a company-defining role
Generational market and growth opportunity
Tier-1 investors and colleagues
Disclaimers
Ever is an equal opportunity employer. We encourage applicants from all backgrounds and experiences to apply.
Next steps
We're assembling a world-class team to change the future of auto retail and to build the next $100B+ company. If you're excited by the massive opportunity, apply here
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Worksite address
san francisco, CA, 94199, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.