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Axon Enterprise

VP of Scaled Customer Success

northern, KY

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Job description

Axon Enterprise in Seattle, WA is seeking a senior Customer Success leader to shape and scale a ~100-person organization across public safety products. You will drive strategy, operational excellence, and deep customer engagement with field teams, executives, and cross-functional partners.

The role requires 15+ years in Customer Success or related leadership, strong SaaS expertise, and a track record of transforming or scaling teams. Travel about 30–40% is expected.

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