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Alma Lasers

VP of Services & Operations — Customer Experience & Growth

buffalo grove, IL

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Job description

Alma Lasers USA is seeking a Vice President of Services & Operations to oversee service operations, warehouse logistics, and customer relations. Based in Buffalo Grove with some time in Chicago, you will lead a 25+ team to improve service delivery and customer satisfaction across North America.

The role focuses on driving revenue growth through service contracts, optimizing KPIs, and collaborating with global HQ to implement standardized processes and technology upgrades.

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Worksite address

buffalo grove, IL, 60089, US

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