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Job description
The Company
Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty) and is responsible for powering Liberty’s strategy amid profound change in global capital markets. With deep expertise in fixed income, equity, and alternative strategies, LMI invests $120+ billion (
Description
The Company
Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty) and is responsible for powering Liberty’s strategy amid profound change in global capital markets. With deep expertise in fixed income, equity, and alternative strategies, LMI invests $120+ billion (as of 12/31/2025) of capital globally, taking a long-term approach across its integrated platform and has a team of over 350 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: build enduring businesses side-by-side with our partners, drive economic growth, and generate superior risk-adjusted returns that power Liberty’s strategy and secure its promises. Our portfolio spans a broad spectrum of public and private investments, and we are committed to expanding our capabilities and our toolkit in support of our mission. We invest across diverse asset classes, financial structures, and industries, including real estate, digital infrastructure, healthcare, renewable energy, and technology— with the aim of creating value and powering innovation. We pride ourselves on our extensive network of mutually beneficial partnerships, and we use our substantial influence, capital, and energy to drive towards a better future. #LMI
Key Responsibilities
Operational Risk & Control Self-Assessment (RCSA)
Design and run a recurring, first-line risk and control self-assessment across all seven operating teams, producing a current-state view of where daily execution is fragile
Maintain a living map of operational risks, the controls intended to mitigate them, and the residual risk that remains after those controls
Bring an industry-aware lens to what strong operational controls look like across asset classes and lifecycle stages
Control Effectiveness & Gap Remediation
Test whether controls are operating as designed
Identify process and control gaps, prioritize them at the function level based on risk, and own them through to closure
Trace the upstream root causes of downstream breaks and not-in-good-order conditions, championing systemic, durable fixes over one-off corrections
Document assessment evidence
Metrics, KPIs & Operational-Health Reporting
Own the operational KPI framework and the run-state operational-health reporting that feeds functional governance forums
Translate operational data into a clear, decision-ready view of functional health for senior leadership
Align metrics and definitions consistently across teams and systems of record
Transformation & Product Partnership
Serve as the demand-side partner to Strategy & Execution’s Transformation team, converting diagnosed gaps into a prioritized remediation backlog
Coordinate with Product Owners to ensure product backlogs reflect operations requirements and priorities
Ensure delivered solutions close the underlying operational risk rather than addressing symptoms
Identify and advance automation and process-improvement opportunities, including practical application of AI tooling
Governance, Escalation & Second-Line Coordination
Run the operational-health governance routine (chaired and sponsored by the Head of OS&D), presenting current-state assessment, open gaps, and remediation status with items assigned to process owners and dates
Proactively raise operational risks, process concerns, and stakeholder impacts in a constructive, solutions-oriented manner
Coordinate with second-line Risk and Internal Audit to align scope and avoid duplication of assurance activity
Cross-Functional Collaboration & Partner Performance
Serve as a trusted operational partner and subject-matter expert across investment, accounting, technology, data, and treasury teams
Assess the operational performance of external service providers through a risk-and-control lens
Communicate process changes, improvement initiatives, and strategic priorities clearly to senior stakeholders
Qualifications
Education
Bachelor’s degree in finance, Business, Accounting, or a related field
Advanced degree (e.g., MBA) a plus
Relevant risk/controls or process-improvement certifications (e.g., Lean Six Sigma) preferred but not required
10+ years of experience in investment operations, financial operations, or operational risk and controls, ideally within an asset manager, insurer, alternative investment firm, or comparable institutional investment platform
Demonstrated experience in operational risk assessment, control design and effectiveness testing, or RCSA-type programs
Strong understanding of the investment operations lifecycle across multiple asset classes — including loans, derivatives, alternatives, and cash/treasury
Experience defining and operating metrics and KPIs and translating operational data into governance-ready reporting
Familiarity with loan administration and accounting systems, IBOR and ABOR environments, and how data flows across a multi-system operations infrastructure
Highly effective collaborator with proven experience influencing peer teams without direct authority in a matrixed organization; able to raise risks and represent stakeholder perspectives in a constructive, solutions-oriented manner
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
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Worksite address
boston, MA, 02298, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.