About this opportunity
Noblesoft Technologies Inc. lists this W2 contract | Amazon Connect - Solution Architect opportunity in seattle, Washington. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Title: Network Voice (UCC Tools): Amazon Connect - "Solution Architect"
Job Location: Seattle, WA (Onsite from day one)
Job Duration: 6+ months
Minimum years of experience required: 8+ years
Type of Hire: w2 contract
JOB DETAILS:
Job Description :-
Collaborate with Client's product and engineering team to define Amazon Connect architecture, provide strategic recommendation, and identify opportunities to integrate AWS services for enhanced business outcomes.
15+ yrs of Experience Required
Design end-to-end Amazon Connect solutions aligned with business and customer experience objectives.
Collaborate with business stakeholders, product teams, and engineering teams to define contact center strategy.
Develop scalable, secure, and high-availability Amazon Connect architectures.
Recommend AWS services and integrations to enhance omnichannel customer engagement.
Lead architecture reviews, solution roadmaps, and platform modernization initiatives.
Define IVR, routing, self-service, and customer journey optimization strategies.
Ensure compliance with security, governance, and AWS best practices.
Provide technical leadership during implementation, migration, and transformation projects.
Evaluate emerging technologies and recommend innovation opportunities.
Create architecture documentation, standards, and executive-level solution presentations.
Amazon Connect, AWS Lambda, Lex, Connect Flows, Contact Lens, API Integrations, AWS Architecture, Solution Design.
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Worksite address
seattle, WA, 98127, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.