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Sonwil Distribution Center

Warehouse Clerk 2

buffalo, NY

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Job description

Warehouse ClerkThis position is located at our NEW facility at 283 Ship Canal Parkway!As a Warehouse Clerk, one will be responsible for items related to managing the Warehouse dock and checking in drivers. This includes order/load verification, keeping track of open/full doors, assigning doors, contacting drivers, printing BOL's and packing slips, communicating with CSRs, answering phone calls, responding to email, and other assignments as requested.Duties and ResponsibilitiesProvide exceptional customer serviceManage and check-in drivers efficiently and effectivelyMaintain necessary records and track items such as inbounds, BOLs, packing slips, schedules and ordersPerform data entry as neededDaily communication via telephone calls and emails to internal departmentsPrioritize and multi-task client requests on a daily basisObtain and evaluate all relevant information to handle inquiries and complaintsRespond in a prompt and courteous manner to client requestsAll other duties as assignedQualificationsHigh School Diploma or GEDCustomer service experienceExcellent verbal and written communication skillsAbility to multi-taskProblem analysis and problem-solvingAttention to detail and accuracyInitiativeBasic PC skills and MS Office Suite (Excel, Word, Outlook)Ability to work in fast-paced environmentWork independently and with team in fast paced environmentSafety RequirementsMust wear safety vest.Physical RequirementsMust be able to lift up to 50 lbs.Monday-Friday, 2pm-10:30pm

Worksite address

buffalo, NY, 14218, US

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