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Job description
Position Title: Warehouse Manager
Reports To: Owner, Chérie Lane
Works Closely With: Flagship Store Manager & Shopify Admin
Position Type: W-2 Employee — Full-Time
Schedule: 40 hours per week. Holiday and holiday weekends are required, along with availability during major sales, launches, and event periods.
OUR MISSION
At Chérie Lane, our mission is to style and to serve — creating the ultimate customer service experience and redefining the boutique shopping experience.
We are here to build community, empower women, and ensure every customer feels beautiful, confident, and fabulous in every moment of life.
WHAT WE STAND BEHIND
INTEGRITY — We lead with integrity and act with honest intentions in every situation.
SERVICE — We serve others the way we wish to be served: warmly and with attention to detail.
COMMUNITY — We build lasting relationships and meaningful connections.
CONNECTION — We support our team and local community to create a seamless experience.
PROFESSIONALISM & EXCELLENCE — We maintain high standards that reflect Chérie Lane.
GROWTH & INNOVATION — We embrace learning and continuous improvement.
POSITION OVERVIEW
The Warehouse Manager is a key leadership position responsible for overseeing the seamless flow of operations across the Chérie Lane warehouse while supporting alignment between the warehouse, storefront, and online business.
This role is responsible for warehouse efficiency, inventory accuracy, product processing, team leadership, operational coordination, and ensuring that products are prepared and available when and where they are needed.
The Warehouse Manager serves as the operational backbone of Chérie Lane and acts as the primary bridge between the Owner, Flagship Store Manager, Shopify Admin, and warehouse associates.
This position requires strong leadership, organization, initiative, communication, and problem-solving skills. The Warehouse Manager must be able to see the bigger operational picture while remaining willing and able to work hands-on alongside the warehouse team.
This is a working leadership role . The Warehouse Manager is expected to lead from the floor, set the standard through personal example, and ensure the warehouse operates efficiently without constant oversight from ownership.
WORKING LEADERSHIP STRUCTURE
The Warehouse Manager will work alongside warehouse associates on a daily basis while simultaneously overseeing higher-level operational and leadership responsibilities.
While working in the warehouse, the Warehouse Manager is responsible for:
Leading by example in productivity, organization, attitude, and professionalism
Delegating tasks and establishing daily workflow priorities
Monitoring efficiency, accuracy, and productivity
Maintaining a strong leadership presence and professional boundaries
Identifying bottlenecks and resolving operational issues
Ensuring warehouse standards are consistently maintained
Overseeing the bigger operational picture while executing daily responsibilities
The Warehouse Manager is not expected to personally complete every warehouse task. Instead, this role is responsible for ensuring that the team is properly trained, delegated, supported, and held accountable so that work is completed efficiently, accurately, and to Chérie Lane standards.
LEADERSHIP & TEAM MANAGEMENT
The Warehouse Manager has direct management responsibility over all warehouse associates and serves as the daily leader of the warehouse team.
Responsibilities include:
Interviewing, hiring, and onboarding warehouse staff in partnership with the Owner
Training and developing warehouse associates
Creating schedules and managing appropriate coverage
Delegating daily responsibilities and maintaining workflow
Establishing clear expectations and priorities
Monitoring productivity and maintaining accountability
Providing feedback, coaching, and performance direction
Addressing performance concerns promptly and professionally
Recognizing strong performance and developing team members
Making recommendations regarding disciplinary action or termination when necessary
Maintaining a professional, respectful, positive, and accountable team environment
Ensuring warehouse associates understand and follow Chérie Lane procedures and standards
The Warehouse Manager is responsible for building and maintaining a strong, reliable, hardworking warehouse team that supports the overall success and growth of Chérie Lane.
PARTNERSHIP WITH FLAGSHIP STORE MANAGER
The Warehouse Manager will work closely with the Flagship Store Manager to ensure seamless alignment between warehouse and storefront operations.
This includes:
Ensuring the storefront is consistently stocked and supported
Coordinating inventory transfers and restocks
Communicating product needs and inventory priorities
Aligning on launches, events, promotions, and floor needs
Supporting store events and high-volume periods
Ensuring requested product is transferred accurately and efficiently
Maintaining proactive and professional communication
Resolving inventory or operational issues quickly
Operating as a unified leadership team with shared goals
The Warehouse Manager and Flagship Store Manager are expected to communicate proactively rather than waiting for problems to arise.
SHOPIFY & INVENTORY ALIGNMENT
The Warehouse Manager will work closely with the Shopify Admin to ensure that inventory, product information, launches, and transfers are accurately aligned across warehouse and storefront locations.
Responsibilities include:
Ensuring physical inventory counts are accurate and aligned with Shopify
Confirming SKUs, quantities, and pricing before launches
Communicating delays, shortages, or receiving issues promptly
Supporting timely and accurate product launches
Ensuring transfers between locations are accurately reflected
Maintaining organized and accurate backend inventory systems
Coordinating launch preparation so all locations are appropriately stocked
Supporting inventory reconciliation when discrepancies occur
Clear, proactive communication with the Shopify Admin and leadership team is required to maintain operational excellence.
KEY RESPONSIBILITIES
Inventory & Warehouse Management
Oversee all receiving, processing, storage, organization, and movement of inventory
Maintain accurate inventory counts
Identify and resolve inventory discrepancies
Ensure merchandise is organized, labeled, and floor-ready
Manage transfers between the warehouse and storefront
Monitor product condition and presentation
Establish and maintain efficient warehouse organization systems
Maintain a clean, safe, organized, and efficient work environment
Manage warehouse supplies and operational materials
Ensure products are easy for the team to locate and access
Maintain standards that allow the warehouse to operate efficiently during high-volume periods
Product & Operational Support
Oversee product intake and preparation processes
Ensure new merchandise is processed accurately and efficiently
Ensure inventory is prepared in a timely manner
Support merchandising and restocking needs
Collaborate on product launches and events
Prepare the warehouse for major launches, promotions, and sales
Identify opportunities to improve workflow and operational efficiency
Develop and maintain systems that support continued business growth
Communication & Operations
Serve as the primary operational bridge between the Owner, Store Manager, Shopify Admin, and warehouse team
Provide regular operational updates to the Owner
Communicate problems before they become larger issues
Document systems and processes for consistency
Bring solutions and proactive recommendations to leadership
Maintain organized records and operational information
Ensure important information is communicated to the appropriate team members
QUALIFICATIONS & SKILLS
The ideal candidate will demonstrate:
Prior leadership or management experience preferred
Strong organizational and multitasking abilities
Excellent leadership and communication skills
Strong attention to detail
Ability to prioritize and delegate effectively
Tech-savvy mindset; Shopify experience preferred
Ability to learn new systems and processes quickly
Strong problem-solving and decision-making skills
Ability to thrive in a fast-paced, high-growth environment
Ability to remain calm and organized during high-volume periods
Strong sense of ownership and accountability
Professionalism and maturity
Passion for fashion and the Chérie Lane brand
Self-starter mentality
Ability to identify what needs to be done without waiting to be told
Willingness to work hands-on while also managing the larger operational picture
PERFORMANCE EXPECTATIONS
Success in this role will be measured by the Warehouse Manager's ability to create a warehouse operation that is organized, accurate, efficient, proactive, and dependable .
The Warehouse Manager is expected to ensure:
Inventory remains accurate and organized
Products are processed and prepared in a timely manner
The warehouse remains clean, safe, and efficient
The warehouse team is effectively managed and supported
Employees understand their responsibilities and are held accountable
Product launches and transfers are timely and accurate
Communication between departments is clear and proactive
The storefront and warehouse remain aligned and supported
Operational issues are identified and addressed quickly
The team maintains a positive, professional, and productive culture
Warehouse systems are consistently followed
The warehouse operates reliably without constant oversight from ownership
The Manager brings solutions, not simply problems, to leadership
LEADERSHIP EXPECTATION
The Warehouse Manager is expected to take ownership of the warehouse's success . This means recognizing what needs attention, communicating effectively, holding the team accountable, solving problems, and continuously looking for ways to make the operation better.
The expectation is not perfection. The expectation is initiative, accountability, communication, and continuous improvement .
When something goes wrong, the Warehouse Manager should be prepared to identify the issue, communicate it promptly, and work toward a solution rather than waiting for ownership to discover the problem.
ROLE EVOLUTION
As Chérie Lane continues to grow, the responsibilities and scope of this position may evolve.
The Warehouse Manager is expected to demonstrate flexibility, adaptability, and a leadership mindset as operational needs change.
As the company grows, there may be opportunities for increased responsibility, team leadership, compensation growth, bonuses, and advancement within the organization based on performance and business needs.
AT-WILL EMPLOYMENT
Employment with Chérie Lane is at-will and may be terminated by either party at any time, with or without cause or notice, in accordance with applicable Texas law.
Nothing in this job description or offer is intended to create a contract of employment for any specific period of time.
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Worksite address
richardson, TX, 75080, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.