About this opportunity
Goodwill of the Finger Lakes lists this Wares Processor opportunity in city of cortland, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Do you enjoy hands‑on work and take pride in turning donated items into great finds for the community? Join Goodwill of the Finger Lakes , where our mission is elevating people, community, and planet for a good today and a better tomorrow . As a Wares Processor , you play a vital role in bringing that mission to life by preparing donated items for our retail stores—supporting store success while helping fund programs and services that strengthen our region.
What You’ll Do
Sort and assess hard line products (housewares, décor, small appliances, and more) based on quality standards
Price, tag, and label merchandise accurately using our established pricing guides
Meet daily and bi‑weekly production goals by efficiently processing items
Maintain strong knowledge of hard line merchandise and continuously build product expertise
Stock and organize merchandise on the sales floor as needed
Provide friendly, respectful customer service and assist with customer concerns in accordance with store policies
Keep workstations, sales areas, and shared spaces clean, safe, and organized
Follow all safety procedures when handling merchandise and equipment
Work collaboratively as a positive, supportive member of the store team
Assist with additional duties as assigned and cross‑train in other areas as needed
Production Expectations
This role includes production goals tied to hours worked and is eligible for our production incentive program , which rewards team members for exceeding established production standards.
For a standard 37.5‑hour workweek, the sales production goal is $8,000 every two weeks , with adjusted expectations for part‑time schedules:
20 hours/week: $4,267
25 hours/week: $5,333
30 hours/week: $6,400
37.5 hours/week: $8,000
What We’re Looking For
High school diploma or GED preferred
Previous retail or production experience preferred, but not required
Ability to communicate clearly with customers and coworkers
Basic reading and writing skills for policies, labels, and routine reports
Willingness to learn, receive feedback, and contribute ideas
Work Schedule & Availability
Must be available to work evenings, weekends, and holidays (our stores are closed Christmas day, Thanksgiving Day, and Easter)
Flexible availability is required
This role is primarily based in a retail store and donation processing area, which may feel similar to a warehouse environment. Some work outside may be required when receiving donations.
Physical Requirements
Standing and walking for extended periods
Frequent lifting, pushing, and pulling of items (up to 25 lbs routinely, heavier with assistance)
Regular bending, reaching, crouching, and kneeling
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Why Work at Goodwill of the Finger Lakes?
When you work at Goodwill, you’re doing more than stocking shelves—you’re helping to create opportunity in our community. We value teamwork, respect, and growth, and we are committed to living our BLUE values every day.
At Goodwill, your work matters. Every item you process, every customer you help, and every shift you work supports our mission of elevating people, community, and planet for a good today and a better tomorrow. If you’re looking for meaningful work in a supportive, values‑driven environment, you’ll find it here.
Goodwill of the Finger Lakes is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.