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Orange EV

Warranty Administrator

kansas city, KS

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Job description

Join Orange EVOrange EV, a fast-growing manufacturer of electric vehicles that are better for the earth, people, and the bottom line.Position SummaryThe Warranty Administrator will report directly to the National Service director and support both internal and external Warranty repair claims. The Warranty Administrator will collaborate with the entire Service team in addition to Orange EV customers to ensure that Warranty repairs are correctly submitted, processed, and paid.Position ResponsibilitiesReview, correct, apply labor codes, and submit all Warranty Service TicketsSet internal processes and train Technicians, Supervisors how to properly populate Service Ticket fieldsHelp to develop external processes and training for third parties and customers submitting Warranty claimsMaintain asset Warranty schedule for the entire fleetOwn reporting of Warranty claim dataLead the Service Data Tracking tool management, issue resolution, and new feature requestPosition QualificationsExperience managing large continuous data setsExperience working with or around Class 8 vehicles or other heavy equipmentExperience managing and servicing warrantiesAbility to handle many functions at one time and adjust to rapidly changing prioritiesAbility to execute and follow through on instructions given by supervisorKnowledge of computer, MS Word, and MS Excel programsAbility to articulate clearly when writing including composition, spelling and punctuationIdeal Candidates Will Also HaveExperience with ERP systemsExperience with SalesforceRelated technical degreeOrange EV is an Equal Opportunity Employer and seek diversity in candidates for employment.EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity

Worksite address

kansas city, KS, 66101, US

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