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Norm Reeves Auto Group

Warranty Clerk

north richland hills, TX

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Job description

Warranty ClerkLocation: N. Richland Hills, TX | Job Type: Full Time | Pay Range: $15.00- $24.00The Warranty Clerk is responsible for processing, submitting, and tracking manufacturer warranty claims. This role works closely with the service department to ensure all warranty repairs meet manufacturer guidelines and compliance standards.What You'll Do:Review repair orders to verify warranty coverage and eligibilityEnsure all documentation meets Honda warranty policies and proceduresMonitor claim status and follow up on outstanding or rejected claimsResolve claim discrepancies and resubmit as neededCommunicate with service advisors and technicians to gather required informationMaintain organized records of all warranty submissions and approvalsStay up to date with Ford warranty bulletins, recalls, and policy changesAssist with warranty audits and ensure compliance with dealership and manufacturer standardsReconcile warranty receivables and report on claim activityWhat You'll Need:Knowledge of Honda warranty policies and proceduresExperience handling audits and compliance reviewsStrong communication and problem-solving skillsAbility to prioritize multiple tasks and meet deadlinesBenefits & Employee PerksMedical, Dental, Vision, and Complimentary Life Insurance401k Matching and FSATuition ReimbursementPaid Time Off (accrues)Supplemental Insurance (Hospital, Accident, Critical Illness)Discounts on Vehicles, Services, and PartsEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Worksite address

north richland hills, TX, 76180, US

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