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Job description
Geronimo Hospitality Group
If the following job requirements and experience match your skills, please ensure you apply promptly.
Description:
STEP INTO THE BIG LEAGUES
Geronimo Hospitality Group ain't your normal work environment. We are a collection of award-winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don’t raise the bar. We are the bar. We create destinations, not pit stops, and we’re looking for people who are ready to join a team that pushes boundaries and values hard work every day.
beFITNESS
beFitness is about living a happy, healthy life and pursuing the best version of ourselves. We focus on helping our members achieve their fitness goals and fulfilling all of their active lifestyle needs.
PERKS OF THE JOB
We believe in rewarding effort and skill. Our team enjoys Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care, Pet Insurance, and more. We demand a competitive spirit and offer you the chance to build your own future in return.
YOUR ROLE IN CREATING GERONIMOMENTS
In this role, you’ll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here—use it to build the future, make an impact, and continuously improve the guest experience.
As the Welcome Desk Associate, you will be responsible for checking in members and guests upon their arrival to the club, creating a positive first impression and provide the highest level of member service and an inviting reception area. In addition to your general job duties, you will provide exceptional customer service, creating an environment of hospitality and luxury and consistently demonstrating a positive and professional attitude.
WHAT YOUR DAY WILL LOOK LIKE
Greet and check in members and guests upon arrival to the Club
Book appointments and reservations for members
Understand and anticipate the needs of our members; be attentive, listen carefully and follow through; provide exceptional customer service
Perform opening and/or closing duties, as required
Answer and transfer phone calls
Provide membership sales team with guest/prospect lead contact information
Walk through the facility and greet members, pick up abandoned towels, and keep floor clear of debris
MULTIPLE SHIFTS AVAILABLE
Day shifts are 8am-12pm, 12pm-4pm, or 8am-4pm
Evenings shifts are 4pm-close
Weekend shifts are 6:15am-1pm, 8am - 2pm, or 1pm - 5:30pm
GHG24
Requirements:
WHAT IT TAKES TO SUCCEED
You are 16 years of age or older
You have previous customer service experience
You have basic computer knowledge
You are punctual and can maintain a positive and professional attitude
You are able to deal with unpleasant or angry people with the need to problem solve difficult situations
You are able to adapt to a frequently changing environment
You are able to stand for long periods of time
You are able to use your hands to finger, handle or feel objects, tools or controls, and reach with hands and arms
You are able to occasionally lift and/ or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
MANDATORY REQUIREMENT
U.S. Work Authorization (required).
JOIN A TEAM THAT MAKES AN IMPRESSION
At Geronimo Hospitality Group, we are cool people who work hard . Every shift, every day, we push the boundaries and strive to be the best. If you’re ready to own your work and create exceptional experiences, we want you on our team! xzgxqkn Geronimo Hospitality Group is an Equal Employment Opportunity employer.
405 Genesse Street
Delafield, WI 53018
Compensation details: 12-13 Hourly Wage
PIe4844c69465d-3825
Worksite address
delafield, WI, 53018, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.