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Job description
M+C Saatchi Performance is a global digital media agency, connecting brands to people. We deliver business growth for our clients through effective, measurable, and evolving digital media strategies. This role will be based on the West Coast.
WHAT ARE WE LOOKING FOR?
We are looking for a hands-on, strategic Account Director to drive client results, lead a team of junior account members, and guide performance strategy across multiple campaigns. The ideal candidate brings deep client management experience, a strong understanding of user acquisition strategies, and a proven track record leading growth marketing efforts.
You’ll own senior-level relationships, oversee cross-functional teams, and translate performance insights into actionable next steps. This role requires someone who can think both strategically and operationally, building process, driving results, and crafting compelling narratives that resonate with clients. You’re not just a relationship manager, you’re a performance-minded partner, an advisor, and a confident communicator who understands how to connect creative, media, and data to deliver real business outcomes.
Key Responsibilities
Own and grow client relationships, becoming a trusted partner to key decision makers and helping them achieve their business objectives
Support and elevate client performance conversations, including business reviews and campaign wrap-ups, by empowering your team to lead day-to-day while stepping in to drive high-level strategy across digital channels
Guide the creative and media planning process, ensuring integrated strategies align with client goals
Identify and drive client growth opportunities through upselling, cross-selling opportunities, and long-term planning
Build and mentor high-performing teams, providing ongoing feedback, overseeing daily client comms, QA of key deliverables, and media execution
Serve as a senior point of contact for clients and internal teams, providing visible leadership and handling escalations as needed
Collaborate cross-functionally with internal teams (Search & Social, Programmatic, Data & Analytics, Creative, Research, Finance) to ensure all work ladders up to a unified vision
Contribute to agency operations that may cover SOWs, renegotiating contracts, team resourcing, and financial health of your accounts
Requirements
8+ years’ experience in digital media, preferably in an agency setting
Deep knowledge of performance platforms (Google, Meta, TikTok, Programmatic, etc.) and a solid understanding of full-funnel media planning
Proven success managing large, multi-channel accounts and cross-functional teams
Hands-on experience with new client onboarding and building from the ground up (process, client deliverables, etc.)
Excellent presentation, communication, and negotiation skills, with experience liaising with clients at senior level
Demonstrable experience growing revenues and effectively managing budgets/client profitability
Excellent organizational and time management skills with strong attention to detail
Additional Info
Salary: $130,000-$150,000
Competitive benefits package, including 20 vacation days and 401k match
Holiday Break: 11 annual bank holidays, plus Christmas to New Year’s Eve
All candidates must have the ability to work in the US. We are unable to sponsor any work visas for this role
About M+C SAATCHI PERFORMANCE
M+C Saatchi Performance as part of the M+C Saatchi Group, has pledged its commitment to create a company that values difference, with an inclusive culture. As part of this, M+C Saatchi Group continues to be an Equal Opportunity Employer which does not and shall not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on merit, without regard for any personal characteristics.
If you require any reasonable adjustments throughout the recruitment and selection process, please make us aware as part of your application.
All employee information is kept confidential according to General Data Protection Regulation (GDPR).
M+C Saatchi Group was founded in 1995 and is now the biggest Independent creative agency group in the World. Founded on one core principle, Brutal Simplicity.
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Worksite address
los angeles, CA, 90079, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.