Job description
We are seeking a detail-oriented and customer-focused WFH Resort & Family Vacation Coordinator to assist clients with planning memorable resort stays and family vacations. In this role, you will research destinations, compare accommodations and vacation options, prepare travel proposals, and coordinate itinerary details based on each client's preferences, needs, and budget.
This position is ideal for someone who enjoys travel research, organization, problem-solving, and providing excellent customer service. You will communicate with clients and travel partners throughout the planning process to help ensure vacation arrangements are accurate, organized, and enjoyable.
Key Responsibilities
Research family-friendly resorts, hotels, destinations, attractions, and vacation experiences
Assist clients in comparing accommodations and travel options based on their preferences and budgets
Prepare and organize travel quotes, proposals, reservation details, and itineraries
Communicate with clients to gather travel preferences and respond to general inquiries
Coordinate with resorts, hotels, and travel suppliers to confirm reservations and special requests
Assist with arranging activities, transportation, and other vacation components when requested
Maintain accurate client records, reservation details, and travel documentation
Provide professional and timely customer service throughout the travel planning process
Requirements
Strong written and verbal communication skills
Excellent organizational skills and attention to detail
Basic computer skills required, including email, web browsing, online research, Microsoft Office and/or Google Workspace
Ability to communicate professionally with clients and travel partners
Strong time-management and multitasking abilities
Ability to work independently and meet deadlines in a remote environment
Reliable internet connection and a dedicated remote workspace
Previous experience in customer service, hospitality, administrative support, tourism, or travel is helpful but not required
Benefits
Flexible work-from-home environment
Supportive and collaborative team atmosphere
Opportunity to gain experience within the travel and hospitality industry
Exposure to a variety of resorts, destinations, attractions, and vacation experiences
Access to travel-related discounts and perks after eligibility requirements are met
Opportunity to strengthen customer service, organization, communication, and travel-planning skills
Rewarding work helping families create memorable vacation experiences
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.