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Goodwill Industries of the Inland Northwest

WFS HVRP Veteran Career Services Navigator - Spokane, WA - Full-time/Hourly

spokane, WA

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Job description

Closes: 10/4/26 - Spokane, WA - Full-time/Hourly

nWage: $ 25.00 p/h

nEmployment Benefits:

nNOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you.

nSummary:

The Veteran Career Services Navigator provides individualized employment-focused case management and career navigation to veterans experiencing or at risk of homelessness under the Homeless Veterans' Reintegration Program (HVRP). This position supports participants in identifying employment goals, removing barriers to work, and securing sustainable jobs, particularly in industries that are locally in-demand. Navigators provide direct services including career assessments, job readiness support, employer engagement, On-the-Job Training (OJT), and placement assistance. Must pass background & driver record check.

nEducation &/or Experience:

Bachelor's degree from four-year college or university; or one to two years related experience &/or training; or equivalent combination of education & experience.

nEssential Duties & Responsibilities include the following:

nnConduct strategic outreach and recruitment in accordance with HVRP requirements.

nComplete intake, eligibility screening, and enrollment documentation for eligible veterans.

nServe as a professional ambassador of HVRP and Goodwill with veterans, employers, WorkSource staff, and community providers.

nWork closely with WorkSource and other employment partners to coordinate co-enrollment, training, employment services, and job placement.

nDevelop and regularly update Individual Employment Plans based on each participant's goals, skills, barriers, and employment needs.

nProvide employment-focused case management, career counseling, and job-readiness support.

nIdentify and address barriers to employment through direct assistance, allowable participant support, case conferencing, and coordinated referrals.

nConnect participants with housing, health care, behavioral health, transportation, legal, benefits, and other community resources.

nProvide job-readiness services, including résumé development, interviewing, job search strategies, and digital literacy.

nCoordinate job-driven training, On-the-Job Training, apprenticeships, and other work-based learning opportunities aligned with local labor market demand.

nBuild relationships with employers to identify job opportunities and match participants with positions based on their skills and goals.

nProvide job placement, employment adjustment, retention, and post-exit follow-up services.

nVerify and document employment, wages, hours, training completion, and other required outcomes.

nMaintain accurate, timely, and complete case files and data entry in case management systems and other required systems as needed.

nMonitor participant progress toward employment, training, credential, placement, and retention goals.

nParticipate in resource fairs, hiring events, community meetings, and other outreach activities that promote HVRP and strengthen referral networks.

nCollaborate with internal programs and community partners to coordinate services and avoid duplication.

nSupport achievement of DOL performance goals, including enrollment, training, placement, wages, and retention outcomes.

nAttend required trainings, program meetings, case conferences, and compliance activities.

nProvide services from designated Goodwill/SSVF and WorkSource locations as assigned.

nWork collaboratively with WFS to provide participant services.

nFollow all policies, procedures, and directives of GIIN assuring safety of personnel or property.

nProperly wear and maintain all required Personal Protective Equipment (PPE).

nMaintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.

nComply with all health, safety, and fire standards and all local, state, and federal regulations (WISHA & OSHA).

nOther duties as assigned.

n

Worksite address

spokane, WA, 99254, US

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