Job description
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Work At Home-Credentialing AdvocateJob Description:
Elevate Your Career with Sagility
Sagility is a global leader in healthcare business process management, dedicated to improving member and provider experience through innovation, operational excellence, and compassionate service.
Become Part of a Team That S.O.A.R.s!
At Sagility, our culture is built on four core values:
S Spark Curiosity
We continuously learn, ask questions, and seek smarter ways to improve healthcare operations.
O One Team, One Direction
We collaborate across teams and geographies to deliver results that matter.
A Action for Results
We move with urgency, accountability, and purpose.
R Right by the Right Purpose
We act with integrity and always do what’s right for members, providers, and each other.
If you are detail-oriented, organized, and ready to grow in healthcare operations, this is your opportunity to build a meaningful career while living our S.O.A.R. values every day.
What You Will Do
As a Credentialing Advocate, you will support the credentialing and recredentialing of healthcare providers, ensuring documentation accuracy and compliance with regulatory standards.
Key Responsibilities
Conduct primary source verification of provider credentials (licenses, education, board certifications, work history)
Maintain accurate and up-to-date provider records within credentialing systems
Track expiration dates for licenses, certifications, and malpractice insurance
Prepare credentialing and recredentialing files for review and approval
Communicate with providers to obtain required documentation and resolve discrepancies
Support audits, accreditation reviews, and compliance reporting
Ensure adherence to company policies and regulatory standards
Respond to internal and external credentialing inquiries in a timely and professional manner
Perform data entry and administrative support related to provider enrollment
What You Bring
Required Qualifications
High school diploma or equivalent
Strong attention to detail and organizational skills
Proficiency in Microsoft Office (Excel, Word, Outlook)
Strong written and verbal communication skills
Ability to manage multiple priorities and meet deadlines
Ability to maintain confidentiality and handle sensitive information
Preferred Qualifications
Previous administrative, healthcare operations, or data entry experience in the healthcare environment
Familiarity with credentialing software or provider databases (MP3, Echo, NOW, CAQH, etc.)
Basic understanding of healthcare compliance or regulatory requirements
Core Competencies
· Attention to Detail
· Analytical Thinking
· Time Management
· Customer Service Orientation
· Integrity & Confidentiality
· Documentation discipline
Ability to make compliant decisions under pressure
· Reliability
· Ownership/Accountability
Compensation & Benefits
$16.00/hr.-$20.00/hr plus performance-based incentives
· Paid virtual training
Comprehensive medical, dental, and vision coverage (after 90 days)
· Daily Pay option
· Paid Time Off (PTO)
401(k) with employer contribution
Life Insurance, Short-Term & Long-Term Disability
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
· Tuition Reimbursement
Employee wellness and engagement programs
Career advancement opportunities 90% of our leaders began in entry-level roles
Work Requirements
Must be 18 years of age or older
Minimum of 6 months at a single employer (preferably in healthcare or customer service)
Reliable attendance, including no absences during the first 90 days
Flexible availability, including weekends if required
Hardwired internet connection (minimum 25 Mbps download / 10 Mbps upload)
· Secure, private home workspace
At Sagility, we don’t just process credentials; we support healthcare access across the country.
If you’re ready to Spark Curiosity, work as One Team, take Action for Results, and do what’s Right by the Right Purpose, apply today.
Sagility is an Equal Opportunity Employer /Vet
Location:
Work@Home USAUnited States of AmericaOriginally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.