About this opportunity
University System of Georgia lists this Work Control Coordinator opportunity in albany, Georgia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Work Control CoordinatorThe Work Control Coordinator is responsible for receiving, processing, prioritizing, scheduling, and monitoring maintenance and service requests for university facilities. This position serves as the primary liaison between campus customers, Facilities Management staff, contractors, and departmental leadership to ensure timely and effective completion of work orders. The coordinator maintains the computerized maintenance management system (CMMS), tracks work performance, and supports operational planning and reporting. Sponsorship is not available for this position.Receive, review, prioritize, and process maintenance and service requests from university departments, faculty, staff, students, and campus stakeholders. Create and assign work orders through the Computerized Maintenance Management System (CMMS). Coordinate daily, weekly, and long-range scheduling of maintenance, repair, and preventive maintenance activities. Dispatch work orders to appropriate trades personnel, contractors, and facilities staff. Monitor work order status and ensure timely completion of assigned tasks. Communicate with customers regarding work order progress, scheduling, delays, and completion. Evaluate service requests and determine priorities based on safety, operational needs, and institutional impact. Coordinate emergency maintenance responses and urgent repair requests. Maintain accurate records related to labor, materials, equipment usage, and work order history. Generate reports and analyze key performance indicators, including backlog, response times, and workforce utilization. Assist in planning preventive maintenance programs and facility maintenance schedules. Support facilities projects by coordinating work activities among multiple departments and vendors. Ensure compliance with university policies, safety regulations, and departmental procedures. Monitor contractor activities and maintain documentation related to contracted services. Recommend process improvements to enhance efficiency, customer service, and operational effectiveness. Performs other duties as assigned by the supervisor.High school diploma or GED; Three (3) years of experience in facilities maintenance, work management, customer service, operations coordination, or a related field. Experience using computerized maintenance management systems (CMMS) or work order management software. Proficiency with Microsoft Office Suite, particularly Excel, Word, and Outlook. Strong organizational and administrative skills.Associate degree in Facilities Management, Business Administration, Construction Management, or related field. Experience in a higher education, healthcare, government, or large institutional environment. Knowledge of building systems, maintenance operations, and construction practices. Experience with preventive maintenance planning and asset management programs.Salary is commensurate with training and experience.Cover letter. Resume. A list of at least 3 professional references with their contact information.Knowledge of facilities maintenance processes, building systems, and work order management practices. Ability to prioritize multiple assignments in a fast-paced environment. Strong customer service and interpersonal skills. Excellent oral and written communication abilities. Ability to analyze information and make sound decisions regarding work priorities. Strong attention to detail and recordkeeping skills. Ability to prepare reports and analyze operational data. Ability to work collaboratively with skilled trades personnel, contractors, and campus stakeholders. Proficiency with CMMS software, data entry, and scheduling systems.For more information or questions about a job posting, please contact the Office of Human Resources at , or by email at selected candidates are required to successfully pass a Background Check review prior to starting with Albany State University. Certain positions may also require the selected candidate to submit to or have: a credit check completed for "Positions of Trust" and/or approved departmental purchase card usage; a motor vehicle report for positions that require driving an Albany State University vehicle; a successful pre-employment drug test.Albany State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, working, and studying. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the ASU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the ASU community.Other Qualifications Physical Requirements Ability to sit for extended periods while working at a computer. Ability to occasionally walk across campus to assess work requests and coordinate activities. Ability to lift up to 20 pounds occasionally. Ability to communicate effectively in person, by telephone, and electronically. Working Conditions Primarily office-based environment within a Facilities Management department. Frequent interaction with faculty, staff, students, contractors, and maintenance personnel. May be required to respond to after-hours emergencies or support critical campus operations during weather events or other emergencies.
Worksite address
albany, GA, 31701, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.