Job description
Your customer service experience can help nonprofit organizations advance meaningful causes.
We are seeking professional, compassionate, and detail-oriented individuals to answer inbound donor calls and accurately process donations and pledges for established nonprofit fundraising campaigns.
This is a remote 1099 independent contractor opportunity for individuals who communicate clearly, follow procedures carefully, and understand the importance of treating every donor with professionalism and respect.
Donors Call You — No Solicitation Required
This opportunity involves strictly inbound donor calls.
There is:
No cold calling
No outbound dialing
No donor prospecting
No door-to-door or direct solicitation
No product selling
Donors voluntarily call after seeing, hearing, or responding to an existing nonprofit fundraising campaign. Your role is to assist these callers by documenting their information and processing their intended donations or pledges.
Your Responsibilities
As a Nonprofit Donation Processor / Pledge Drive Specialist, you may:
Welcome and assist inbound donors
Follow campaign-approved scripts and procedures
Accurately enter donation and pledge details
Confirm important donor information
Answer appropriate process-related questions
Navigate multiple applications during calls
Protect confidential donor information
Follow compliance and quality requirements
Maintain dependable attendance during accepted servicing intervals
Requirements
Experience and Qualifications
Qualified applicants should have:
A high school diploma or GED
Six (6) or more months of remote customer service experience, or at least one (1) year of onsite customer service experience
A professional and welcoming phone presence
Strong listening and verbal communication skills
Accurate typing and data-entry abilities
Comfort following scripts and structured processes
The ability to work independently without direct supervision
A dedicated and quiet home workspace
Required Technology
Applicants must have:
A Windows 11 computer
A minimum of 8GB RAM (16GB recommended)
A noise-canceling USB headset
Wired high-speed internet
A direct Ethernet connection
A quiet and distraction-free workspace
Dual monitors are recommended for easier navigation and improved efficiency.
Important Compatibility Information
The following are not compatible:
MacBooks
Chromebooks
Tablets
Wi-Fi-only internet connections
Note: Applicants should not purchase new equipment solely to submit an application. Equipment requirements should be confirmed before making any purchase.
Benefits
Contract Rate and Availability
Most campaigns offer approximately $13–$15 per hour
Rates and earning potential may vary depending on the campaign and individual performance
Some campaigns provide servicing availability across a 24-hour operating schedule
Contractors may choose from available servicing intervals
Consistent access to servicing opportunities depends on campaign demand and contractor performance
Before You Apply
Please understand the following:
This is an independent contractor opportunity, not employment
Certification is required before servicing
Certification does not guarantee campaign placement
Available campaigns and servicing hours may change
Contractors must honor the servicing intervals they select
Continued access depends on attendance, professionalism, quality, and overall performance
Make a Difference from Home
If you want to work from home while supporting organizations that depend on public generosity, this may be the right opportunity for you.
Apply today to be considered for a remote Nonprofit Donation Processor / Pledge Drive Specialist opportunity.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.