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Job description
Worker's Compensation CoordinatorThe Worker's Compensation Coordinator is responsible for providing clerical support for all Worker's Compensation Administrators, Supervisors, Managers, and Director in managing risk issues for the Corporation.ResponsibilitiesElectronically process daily mail to ensure it is forwarded to the appropriate administrator or supervisor.Contact and provide customer service for injured workers within 24 hours of an injury during the normal work week.Electronically file various state workers' compensation forms.Issue drafts and mileage verifications to support the investigation and proper handling of claims.Provide clerical support to the Manager and Director of the department.Manage telephone calls from claimants, providers, and company personnel.Collaborate with Resolution Administrators, Supervisors, Managers, and Director to streamline department processes.Process recovery drafts.Index claims documents as assigned.Process Alternate Work Program paperwork.Other duties and projects as assigned.RequirementsEducation:Bachelor's Degree or equivalent experience, preferredExperience:No prior experience necessaryComputer Skills:Proficient in Microsoft Office Suite.Competencies:Accuracy and Attention to DetailClaims AdvocacyCommunicationDecision Making and Critical ThinkingKnowledge of ClaimsManaging Multiple PrioritiesNegotiation and SettlementWorkers' Compensation Claim InvestigationOther DetailsWork Hours:Generally, 8:00 am - 5:00 pm with occasional irregular hours depending on workload.Travel Requirements:Minimal (0%-25%)Compensation:This is an hourly position paid biweekly.About UsArcBest® (Nasdaq: ARCB) is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. Founded in 1923 and now with 14,000 employees across 250 campuses and service centers, the company is a logistics powerhouse, using its technology, expertise and scale to connect shippers with the solutions they need — from ground, air and ocean transportation to fully managed supply chains. ArcBest has a long history of innovation that is enriched by deep customer relationships. With a commitment to helping customers navigate supply chain challenges now and in the future, the company continues to invest in purpose-built technology such as ArcBest View™, its digital logistics platform that brings quoting, booking, shipment visibility and reporting into one connected experience.
Worksite address
fort smith, AR, 72901, US
Who can apply
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