About this opportunity
Redpoint Claims - L&I Claims Management lists this Workers’ Comp Claims Manager – WA L&I Experience Required opportunity in olympia, Washington. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Why This Role
Due to rapid growth, Redpoint Claims is expanding our Olympia‑based team and hiring two experienced WA L&I Claims Managers. This is a claim‑owner role, not a people‑management position. You will manage a portfolio of Washington L&I workers’ compensation claims end‑to‑end on behalf of employer clients.
This role is ideal for an experienced WA L&I professional who values autonomy, quality work, and a professional, respectful environment.
What You’ll Get
Profit share option
100% employer‑paid Health, Dental, Vision, and Life Insurance (including Long‑Term Care)
401(k) with 2% employer match
Generous, flexible PTO and paid holidays
Flexible scheduling within an in‑office role
High autonomy and ownership of your desk
Relaxed, professional, relationship‑oriented environment
About Redpoint Claims
At Redpoint Claims, we are relationship‑oriented, professional, and results‑driven. We hire strong performers, treat people with respect, and support each other. You’ll have the tools, structure, and trust needed to deliver high‑quality work and meaningful results for employer clients.
Key Responsibilities
Review WA L&I claims to ensure medical treatment, time loss compensation, vocational services, and PPD awards are appropriate and comply with Washington industrial insurance law
Coordinate with attending physicians, consulting doctors, employers, injured workers, vocational counselors, WA L&I claims managers, and other stakeholders to resolve claim issues
Submit timely, well‑supported written protests and/or appeals when L&I decisions or benefits do not align with the law or facts of the claim
Track deadlines and maintain accurate, well‑organized claim documentation
Assist employers with return‑to‑work and light‑duty programs, including job analyses and job offers
Clearly explain Washington industrial insurance law and WA L&I requirements to employer clients
Prepare for and represent employer interests in appeals, including BIIA‑related matters, consistent with applicable rules and internal protocols
Proactively manage your claim portfolio with planning, follow‑up, and clear client communication
Portfolio Expectations
Work may include a mix of:
Protests and appeals (issue spotting, drafting, deadline tracking, evidence organization)
Active claim management and coordination (medical, time loss, vocational services, PPD)
Return‑to‑work and light‑duty support (job analyses, offers, documentation)
Communication with providers, employers, WA L&I staff, and workers
Strategy, documentation, summaries, and employer recommendations
Tools and Workflow Support
Windows, Microsoft Word, Excel, and Outlook
Direct access to WA L&I claims and employer accounts
Gardiant Case Management System
Standard templates, letter library, internal protocols, and administrative/process support
Clear expectations, regular check‑ins, and leadership support without micromanagement
Required Experience and Skills
This role requires prior WA L&I claims experience.
Completion of the WA L&I Claim Manager Apprenticeship OR Self‑Insurance Administrator’s Certification
Strong working knowledge of Washington industrial insurance law and WA L&I policies
Ability to apply legal and policy knowledge efficiently to claim management decisions
Proficiency with Windows and Microsoft Office (Word, Excel, Outlook)
Strong written communication skills (professional letters, grammar, formatting)
Strong verbal communication and customer service skills
Excellent organization, follow‑through, and deadline management
Ability to manage a high‑volume desk independently
Why You’ll Like It Here
High autonomy and trust
Experienced, respectful team
Strong benefits with employer‑paid healthcare
Engaging work where every claim is different
A role where your expertise and decisions make a measurable difference
Job Type: Full-time
Pay: $80,000.00 - $105,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance
Work Location: In person
Worksite address
olympia, WA, 98502, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.