About this opportunity
Waypoint lists this Workforce Manager opportunity in sanford, Maine. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Title: Workforce Manager Program: Residential Services
Salary/Hourly Status: SalaryFLSA Classification: Exempt
Schedule: Full-Time, 40 hours (after-hours/weekend on-call) Reports to: Director of Residential Member Services
Company Overview
Waypoint offers comprehensive services, including a special purpose private school for children with autism and other developmental disabilities, case management and outpatient therapy services for children and adults, and residential and in-home supports for adults with Intellectual/Developmental Disabilities.
Position Overview
The Workforce Manager is responsible for directly supporting all House Managers through training, schedule management, consultation, and monitoring of Quality Assurance protocols to ensure member care is of the highest quality. This position reports to the Director of Residential Member Services and works closely with the Directors and House Managers. The Workforce Manager may be required to provide oversight for a program in the absence of a House Manager. This position requires after-hours and weekend on-call duties related to emergent staffing needs.
Responsibilities
Essential Duties
Oversee the scheduling for residential programs, assigning DSPs based on experience and credentials (e.g., CRMA)
Provide after-hours and weekend on-call coverage related to residential programs staffing needs-find staff to fill shifts when needed
Interview, hire, train, schedule and supervise Per Diem and Flex DSPs
Maintain and update the master schedule in Makeshift ensuring they accurately reflect current staffing patterns as submitted in Ascentra
Maintain open and collaborative communication with Directors and House Managers regarding staffing concerns, needs and current submitted patterns
Provide program oversight in the absence of a House Manager, as needed
Assist in the training and ongoing support of new managers
Assist with the training and support of DSPs
Troubleshoot issues in programs and bring concerns to the Directors
Spend time in each program developing relationships with staff and members to ensure communication and follow-through on leadership decisions
Review all Incident Reports/Reportable Events for thorough and on time reporting and approval
Maintain DSP/CRMA credentials
Be familiar with the Home and Community Based (HCBS) Rule and licensing regulations and be able to transfer this knowledge to program staff as needed
Attend staff meetings regularly to communicate Waypoint policies and bring concerns to the Director
Assist with PCP paperwork as needed
Attend webinars, in-services, or training sessions relevant to maintaining or expanding the knowledge base
Perform other work-related duties as assigned
Requirements
Knowledge/Skills/Abilities
Strong management, organizational, and communication skills
Strong computer skills / advanced-level proficiency in Microsoft Word and Excel
Valid driver's license from current state of residence
Must be proficient in speaking, reading, and writing English
Education/Experience
Two to five years of experience working with individuals with developmental disabilities
BS/BA degree in a related field preferred
Experience leading a team
Work Environment & Physical Demands
Ability to transfer and reposition adults weighing up to 100-200 lbs. with another staff member and/or mechanical lift as needed
Normal degree of flexibility; ability to stand, walk, run, and shuffle for several minutes; kneel on one and two knees and then stand up; bend 45 degrees at the trunk and twist to either side; grasp firmly; and raise hands above head
Ability to use a computer, phone, and other standard office equipment for extended periods
Ability to travel between homes and administrative sites across the service area
Starting Pay Range
$50,000 - $55,000/annually
Benefits
Medical, Dental, Vision Insurance
Retirement Plan
Paid Time Off
Paid Holidays
Employer Paid Short Term Disability
Employer Paid Life Insurance and AD&D
Critical Illness and Accident Insurance
Flexible Spending Accounts
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Worksite address
sanford, ME, 04073, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.