About this opportunity
ITA Group lists this Workplace Experience Manager opportunity in des moines, Iowa. Review the employer’s description below for duties, qualifications and application requirements.
Job description
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Workplace Experience Manager
Full Time Professional Office - Des Moines, IA West Des Moines, IA, US
About ITA Group
ITA Group creates powerful moments that drive engagement and performance for some of the world’s most respected brands. We believe in the power of experience - whether for clients, team members, or guests. We’re looking for a Workplace Experience Manager to help us create a welcoming, inspiring, and high-functioning environment that reflects our values and supports our people.
The Role: Workplace Experience Manager
As the Workplace Experience Manager, you’ll be the heart of our office environment - delivering exceptional hospitality, seamless operations, and a sense of community. You’ll ensure our facilities are safe, functional, and inspiring, while also creating moments of delight that make our workplace a destination.
This role blends hospitality, operations, and leadership - perfect for someone who thrives on service, organization, and creating meaningful experiences.
Client & Team Member Experience
Create a consistent, high-touch hospitality experience for guests and clients
Manage client visits from agenda creation to catering and special accommodations
Conduct regular audits of conference rooms and common areas to ensure functionality and cleanliness
Serve as the go-to for conference room technology support
Coordinate and execute team member experiences and corporate events
Maintain a welcoming, organized, and professional office environment
Facility Management
Oversee day-to-day facility operations, maintenance, and cleanliness
Coordinate repairs, inspections, and vendor relationships
Manage office furniture moves, inventory, and workspace optimization
Maintain up-to-date records of office supplies and equipment
Serve as liaison with property management for repair and maintenance issues
Ensure safety, security, and emergency preparedness protocols are in place
What You Bring
Bachelor’s degree in a business-related field or equivalent experience
3+ years of experience in a service-related industry (hospitality or facilities preferred)
Strong organizational and time management skills
Effective negotiation and vendor management skills
Excellent interpersonal and communication abilities
Customer-first mindset with a passion for creating positive experiences
Familiarity with facility systems (e.g., LightEdge, Everbridge) a plus
Ability to work independently and manage multiple priorities
Willingness to work flexible hours to meet project needs
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Worksite address
des moines, IA, 50319, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.