Job description
The Network Firewall Engineer is responsible for configuring, validating, documenting, and supporting remote deployment of firewall and networking solutions. The role supports both replacement (RMA) activities and new customer site implementations through standardized templates and automated deployment processes.
The engineer will work closely with internal engineering, logistics, support, and operations teams to ensure accurate configuration and deployment of firewall solutions while maintaining quality standards and documentation requirements.
This position is highly technical and requires experience with networking technologies, Linux systems, firewall administration, basic automation scripting, and troubleshooting network connectivity issues.
Flexible hours
Extra time off
Recognition for exemplary work
Certification cost reinburstment for computer networking and related fields
Team collaborations
One-on-one meetings
Firewall & Network Configuration
Configure and validatefirewall devices using approved templates and deployment standards.
Support deployment and configuration of:
Fortinet
Cradlepoint
Sierra Wireless
HP Aruba
Cisco Meraki solutions
Configure and validate WAN, LAN, VPN, routing, switching, and security settings.
Review and validate firmware versions, licenses, certificates, and cloud enrollments.
Perform quality checks before deployment and shipment.
Linux Administration & Automation
Execute Linux-based commands for device validation and troubleshooting.
Run and validate Python-based scripts used in automated deployment processes.
Perform connectivity testing and log reviews.
Troubleshoot Linux server-related deployment issues.
Support automation initiatives that improve deployment efficiency.
Deployment & Operational Support
Support RMA replacement activities.
Configure new customer locations using standardized deployment templates.
Handle occasional custom firewall configurations.
Maintain assigned workloads independently in a remote environment.
Process volume-based configuration requests and deployment activities.
Troubleshooting & Documentation
Diagnose hardware, software, connectivity, and configuration issues.
Escalate complex issues to internal engineering teams when necessary.
Create clear documentation related to:
Device configurations
Configuration exceptions
Validation results
Troubleshooting findings
Deployment records
Maintain accurate records of serial numbers, MAC addresses, firmware information, and test results.
Continuous Improvement
Identify opportunities to streamline configuration procedures.
Assist with process improvements and deployment automation initiatives.
Participate in knowledge sharing and technical documentation updates.
Support training and mentoring of junior team members when required.
Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent practical experience.
5+ years of experience in Network Engineering, Network Support, Firewall Administration, NOC Operations, or related roles.
Hands-on experience configuring firewall solutions.
Strong knowledge of:
TCP/IP
DNS
DHCP
VLANs
Routing
Switching
VPN technologies
Experience troubleshooting network connectivity issues.
Working knowledge of Linux operating systems and command-line tools.
Experience executing and troubleshooting Python scripts.
Experience working with cloud-based management platforms and remote administration tools.
Strong documentation and communication skills.
Ability to work independently in a remote environment.
Fortinet experience preferred.
Experience with:
Cradlepoint
Sierra Wireless
HP Aruba
Cisco Meraki
Experience within:
NOC environments
Managed Service Providers (MSP)
Network Security Operations
Infrastructure Operations
Familiarity with ticketing systems and workflow management tools.
Network+, Security+, Fortinet NSE, CCNA, CCNP, or Linux certifications.
Experience supporting large-scale network deployments.
Success Profile
The successful candidate will demonstrate:
Strong firewall configuration expertise.
Ability to quickly learn proprietary internal systems.
High attention to detail.
Excellent technical documentation skills.
Strong problem-solving and troubleshooting capabilities.
Ability to manage multiple priorities simultaneously.
Ability to work effectively in a fully remote environment with minimal supervision.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.