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Job description
Youth Experience & SEL Facilitator Lead (Volunteer)
PromiseLearning | Social-Emotional Learning & Student Experience
Organization: Mentor A Promise (MAP)
Location: Hybrid (NYC-based preferred) / Remote
Type: Volunteer
Reports To: Chief of Education
Works Closely With: Program Managers, Site Coordinators, Mentors, PromiseRooted Team
About Mentor A Promise
Mentor A Promise (MAP) is a New York City–based nonprofit dedicated to empowering youth experiencing housing instability through mentorship, education, and community. As MAP grows, the quality of student experience becomes essential to ensuring that every young person feels supported, engaged, and able to thrive.
About PromiseLearning | Education & SEL
PromiseLearning is MAP’s education division responsible for academic support, social-emotional learning (SEL), and student experience. The division ensures programming is structured, trauma-informed, and aligned with identity development, emotional growth, and student well-being.
Role Overview
We are seeking a Youth Experience & SEL Facilitator Lead to strengthen the design, delivery, and consistency of student experience across MAP programs.
This role ensures that sessions are engaging, structured, and aligned with trauma-informed practices, while supporting facilitators and mentors in delivering high-quality, consistent experiences for students.
This is a program quality and experience leadership role that directly impacts how students feel, engage, and grow within MAP.
Key Responsibilities
SEL & Experience Alignment
Support development and refinement of SEL activities and session structures
Ensure sessions are aligned with trauma-informed and culturally responsive practices
Support integration of identity-building frameworks across programming
Facilitator & Mentor Support
Guide facilitators and mentors in delivering consistent, high-quality student experiences
Provide feedback, support, and best practices for engagement and group management
Help strengthen facilitation consistency across sites and programs
Program Quality & Observation
Observe sessions and identify opportunities to improve delivery and engagement
Support alignment across program components (SEL, homework support, enrichment)
Help standardize strong facilitation practices
Student Experience & Engagement
Ensure sessions are inclusive, engaging, and developmentally appropriate
Support strategies that promote belonging, emotional regulation, and confidence
Help maintain safe, structured, and supportive environments
Collaboration & Continuous Improvement
Work closely with Program Managers and Site Coordinators to strengthen implementation
Incorporate feedback from students, mentors, and families into improvements
Support development of facilitator resources and training materials
Systems & Communication
Maintain organized documentation of observations, feedback, and improvements
Support alignment across PromiseLearning programs
Maintain timely, professional responsiveness via Google Workspace
Qualifications
Required
Experience in education, youth development, or social-emotional learning
Strong facilitation and communication skills
Ability to support and guide facilitators and mentors
Strong organizational and observation skills
Alignment with MAP’s mission and dignity-centered values
Preferred
Background in education, psychology, or social work
Experience working with youth experiencing adversity or housing instability
Experience with SEL curriculum or program design
Familiarity with behavior support and classroom management strategies
Commitment
Volunteer leadership role
Approximately 5–10 hours per week
Minimum 6-month commitment preferred
Hybrid with optional NYC-based in-person engagement
What You’ll Gain
Experience leading and improving SEL and student experience quality
Collaboration with education and program leadership
Professional references and letters of recommendation
A meaningful role shaping how students experience and grow within MAP
How to Apply
Interested candidates must apply directly through Idealist and submit:
Resume (required)
Cover letter (required) describing relevant experience in youth development, education, or SEL and interest in MAP’s mission
This role defines how our programs feel.
Help ensure that every student doesn’t just attend—but experiences consistency, support, and belonging.
Thank you for your interest in volunteering with our organization. At this time, volunteer opportunities are limited to individuals based in the United States due to legal, safeguarding, data-privacy, and programmatic requirements. We appreciate your interest in our mission and your understanding of these constraints.
Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.