Youth Services Specialist III - Campus at Lookout Mtn

Job description

Job Title

This position is open to current Colorado residents only.

This recruitment may be used to fill multiple vacancies

About the Division of Youth Services

The Division of Youth Services (DYS) provides a continuum of residential and non-residential services that encompass juvenile detention, commitment, and parole. DYS is the agency statutorily mandated to provide for the care and supervision of youth committed by the District Court to the custody of the Colorado Department of Human Services. The Division operates fifteen secure facilities that serve youth between the ages of 10 and 21, who are pre-adjudicated, sentenced, or committed. The Division also contracts with numerous private residential and non-residential service providers throughout the State. For pre-adjudicated youth, the Division is also responsible for the management and oversight of Colorado Youth Detention Continuum, a State-funded, locally administered program that provides services to youth at risk of further progressing into the juvenile justice system. In addition to residential programming, the Division administers juvenile parole services throughout the State.

Description of Job

You are required to work at your assigned work location during your scheduled work times. Summary of the Position: This job exists as a formal supervisory position dedicated to overseeing and providing supervision for direct care Youth Services Security Officers. This is accomplished through the supervision of subordinate series FTE and/or through direct provision of the service. Routinely manages: scheduling of staff, movement of juveniles, oversees admissions/releases, orientation (for both staff and youth), security/control functions, educational support services, daily programming, recreation, meals, medical referral and follow-up, and customer service. Responsible to identify, report, document and intervene in subordinate staff performance concerns, when necessary. Responsible to model, uphold and ensure compliance with DYS (Division of Youth Services) Policy and QAYS DYS Compliance Standards by subordinate staff. Member of Youth Center Leadership Team responsible for integrating goals and principles of trauma responsiveness/Sanctuary Model, DYS Strategic Plan, and other programmatic initiatives of the Division.

Performance Management

Must display knowledge and skill in supervision of subordinate staff whose work involves providing for the safe, secure and trauma responsive direct care of pre-adjudicated and adjudicated youth in a locked setting

Must teach, lead, inform, monitor, and coach subordinate staff as they complete necessary (daily) assigned tasks

Must ensure timeliness and quality of work activity by subordinates. Supervises subordinate positions by verbal or written directives, documents and/or records performance concerns, and applies the Reflective Supervision model in monthly individual meetings with employees

Must understand programming intent and structure and be able to supervise to these expectations. Oversight and quality control of intake and/or release of youth

Provides support, feedback, coaching and training of employees working the shift, including sharing supervisory information in a manner that reflects the Sanctuary 7 Commitments.

Completes performance management evaluations (PMPs), Position Descriptions and other required personnel documentation consistent with CDHS and DYS Policy with guidance from Facility Administration

Evaluates staff performance, determines appropriate rating for PMP

Determines appropriate level of response to staff performance deficits and recommends appropriate steps of action in the progressive discipline process

Identifies strengths and goals for staff and provides professional development opportunities as needed

Personnel and Supervision

Participates in the hiring process and assists with staff retention through attentive and responsive onboarding, orientation, Reflective Supervision, and quality delivery of the Field Training Officer (FTO) program.

Reviews, updates and suggests procedural, scheduling and/or other operational changes. Plan, support and direct professional development of staff

Trains staff on relevant policies and procedures. Ensures subordinate staff completes all required annual training and ongoing professional development training (as available)

Resolves informal staff grievances. Provide formal/informal performance feedback. Initiate progressive discipline, in accordance with Personnel Board Rules, CDHS Policy, and DYS Policy, with Appointing Authority Approval

Assigns duties to staff within their job classification. Provides direct supervision of CYSO I and CYSO II staff. Conducts monthly formal Reflective Supervision sessions with subordinate staff

Provides supervision, coaching, and mentoring to direct care staff, including recognizing staff strengths as well as identifying and assisting staff in areas of performance improvement

Supervises and leads staff in a professional manner

Determines with Administrative oversight unit assignments for CYSO I and CYSO II

Determines in accordance with policy and procedure when assigned staff can be given time off and arranges coverage for staff who are absent

Oversees hiring panel and recommends prospective staff for hiring

Recommends issuance of corrective and disciplinary actions based upon State Personnel Board Rules and DYS policy

Responsible for decisions regarding structuring of the training schedule to accomplish the goals of the facility training program (FTO)

Safety and Security/Emergency

Employs sound judgment and emotional control when dealing with crisis and determining approach and/or resolution

Utilizes the Emergency Response Protocols. Conducts tests and drills to increase efficiencies in accordance with the Emergency Response Guide and Fire Safety Protocols (e.g. Fire Drills, Medical Emergencies, Equipment Failure, Pandemic, and Facility Disruptions)

Ensures physical plant, sanitation, and hygiene standards are met, through weekly inspections, work orders, and ongoing monitoring

Ensure adherence to DYS Policy 9.8, in regards to Critical Incidents

Assists and oversees Shift Supervisor duties

Ensures staff are assigned to appropriate post assignments, according to facility staffing plan and minimum staff to youth ratios

Ensures staff are properly positioned and available to intervene early in behavior outside of DYS Behavior Expectations and to respond to crises

Ensures staff actively use effective communication skills, verbal de-escalation skills, and a strength based approach when interacting with youth and staff in a positive and respectful manner

Authorizes and oversees the use and removal of mechanical restraints and Seclusion. Participates in, oversees, and monitors student Individual Growth and Change Plans or other agreed upon Safety and Behavioral Agreements. Provides direct security coverage when necessary or as directed

Ensures staff complete inspections and/or facility searches as per DYS Policy and Quality Assurance Standards for Facilities

Reports and records all discrepancies to Administration. Ensures the initiation and implementation of safety contracts, safety planning and notification to mental health personnel

Actively supervises to support prevention of sexual contact in the facility and promote adherence to all PREA Policies and Federal Standards

This includes proper SAB/VV/VAB risk assessment or reassessment

Recommends or authorizes initial unit lockdown when there is a possible breach of security or safety

Recommends or authorizes use of seclusion for individual residents pursuant to policy and best practice

Conducting searches, this position determines the need and appropriate ways for full searches, personal searches, and room searches to be conducted for detection of dangerous contraband such as weapons, drugs, matches, etc

Programming

Responsible to supervise and maintain youth center programming

Ensures all program activities are completed and documented

Leads and role models the consistent implementation of trauma responsive tools and interventions, the DYS Strategic Plan, and the DYS Treatment Model

Actively and with positive engagement implements and follows facility programming

Models, supervises, teaches, trains, coaches, and enforces proper implementation of the facility's behavior management program in a positive and professional manner

Leads and trains staff in how to facilitate daily Problem Solving Groups, Sanctuary Psycho-educational Groups, and other skills-based/educational groups

Provides on the floor, in the moment coaching of staff in Safe Correctional Practices, Trauma Informed Care, and how to establish and build 1:1 rapport

Enforces established safety and security rules and adherence to DYS Safe Practices

Supervises and directs daily living and leisure activities. Ensures youth receive orientation to the agency and living unit rules, procedures and routines

Ensures all basic rights and needs of youth are satisfied and that dignity and respect is demonstrated for all youth regardless of ethnicity, gender, religious or sexual preference

Reviews Minor Rule Violations and approves proper

Worksite address

golden, CO, 80401, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.