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Job description
Shift Lead - Zaxby's
Hungry for a Great Career?
At Zaxby's, we're more than a restaurant. We're a team committed to serving great food, creating memorable guest experiences and developing exceptional leaders.
Hudson Restaurant Group is hiring Shift Leads to help lead daily restaurant operations and support our teams in delivering outstanding service.
This is an entry-level leadership position for someone ready to build management skills, take on greater responsibility and prepare for future advancement.
Benefits
100% off meals while working
Flexible scheduling
Leadership training and development
Opportunities for advancement
A fast-paced, team-oriented workplace
Benefit eligibility and availability may depend on employment status, tenure and applicable plan terms.
Qualifications
Previous restaurant or leadership experience preferred
Willingness to work hands-on in all areas of the restaurant
Ability to communicate clearly, delegate responsibilities and support team members
Strong attention to cleanliness, food quality, guest service and operational standards
Dependable, energetic and committed to working as part of a team
Ability to work a flexible schedule, including evenings, weekends and holidays as needed
Ability to complete all required Zaxby's training and certifications
Interest in developing leadership skills and advancing within the restaurant
What You'll Do
As a Shift Lead, you will:
Help lead restaurant shifts and support day-to-day operations
Assign positions, delegate responsibilities and keep the team focused throughout each shift
Work hands-on across front-of-house and back-of-house operations
Maintain high standards for guest service, food quality, cleanliness, accuracy and speed
Open and close the restaurant and office according to established procedures
Serve as a responsible keycard holder and follow restaurant security procedures
Accurately handle cash and complete required shift reconciliations
Conduct restaurant walk-throughs to identify and address operational needs
Support the implementation of new procedures, promotions and operational improvements
Report daily restaurant performance numbers and develop an understanding of what they mean
Communicate staffing, equipment and operational concerns to restaurant leadership
Coach and support team members while setting a positive example
Maintain a clean, safe and organized restaurant
Consistently uphold Zaxby's brand standards, policies and procedures
Learn and Grow
Shift Leads receive hands-on training designed to prepare them for greater leadership responsibilities, including:
Learning and mastering all front-of-house and back-of-house positions
Completing Zaxby's University training and manager certification
Obtaining ServSafe certification
Building proficiency in restaurant systems and operational tools
Developing shift leadership, team deployment and delegation skills
Learning how to interpret restaurant performance metrics
Exploring future advancement into a Restaurant Director role in Hospitality, Quality, Training or Drive-Thru
Grow With Us
Hudson Restaurant Group believes great restaurants are built by great leaders. Our Shift Lead position provides an opportunity to develop practical management skills, take on meaningful responsibility and build a long-term career.
Hudson Restaurant Group is an equal opportunity employer. We consider applicants without regard to legally protected characteristics.
Zaxby's is a fast-casual chicken brand with 1,000+ locations, a dominant southeastern presence, and a highly loyal customer base built around wings, fingers, and bold flavors.
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Worksite address
hampton, VA, 23661, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.