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Job description
Restaurant Director – Zaxby’s
Hungry for a Great Career?
At Zaxby’s, we’re more than a restaurant. We’re a team committed to serving great food, creating memorable guest experiences and developing exceptional leaders.
Hudson Restaurant Group is hiring Restaurant Directors to lead shifts and take ownership of one of four critical areas of the restaurant:
Hospitality
Quality
Training
Drive-Thru
Your specific area will be determined based on your experience, strengths and the restaurant’s leadership needs. This is a hands‑on leadership position for someone who can develop team members, maintain high standards and take ownership of results.
Benefits
100% off meals while working, 25% employee meal discount while not working
Medical, dental and vision insurance
401(k) retirement plan
Performance‑based bonus eligibility
Flexible scheduling
Leadership training and development
Opportunities for advancement
A fast‑paced, team‑oriented workplace
Benefit eligibility and availability may depend on employment status, tenure and applicable plan terms.
Qualifications
Must be at least 18 years old
Previous restaurant or leadership experience preferred
Ability to lead shifts, coach team members and hold others accountable
Strong communication, organization and problem‑solving skills
Willingness to work hands‑on in all areas of the restaurant
Dependable, energetic and committed to working as part of a team
Ability to work a flexible schedule, including evenings, weekends and holidays as needed
Ability to complete all required Zaxby’s training
What You’ll Do
Every Restaurant Director is expected to:
Lead restaurant shifts and support daily operations
Coach team members and hold the team accountable to established standards
Provide friendly, enthusiastic service to every guest
Maintain high standards for food quality, cleanliness, accuracy and speed
Help recruit, onboard, train and retain team members
Complete assigned daily, weekly and monthly operating responsibilities
Monitor performance in your area and develop plans to improve results
Communicate staffing, equipment and operational needs to restaurant leadership
Maintain a clean, safe and organized restaurant
Support other areas of the restaurant when needed
Set a positive example by demonstrating urgency, teamwork and professionalism
Director Areas
Hospitality Director
The Hospitality Director owns the guest experience and front‑of‑house standards.
Coach the team on friendly, attentive and accurate service
Ensure guests are promptly greeted, assisted and thanked
Monitor guest feedback and help resolve concerns
Maintain dining room, restroom and exterior cleanliness
Reinforce suggestive selling, order accuracy and brand standards
Create a culture in which every guest feels welcomed and appreciated
Quality Director
The Quality Director owns food quality, food safety and back‑of‑house execution.
Ensure all food is prepared according to Zaxby’s recipes and quality standards
Monitor food safety, holding times, temperatures and sanitation procedures
Coach the kitchen team on proper preparation and station execution
Help manage inventory, food costs, waste and product variance
Maintain clean, safe and organized kitchen and storage areas
Ensure equipment and maintenance concerns are promptly reported
Training Director
The Training Director owns team‑member onboarding, training and development.
Coordinate onboarding and initial training for new team members
Ensure training plans and required certifications are completed
Coach trainers and verify that training is effective and consistent
Support the rollout of new products, promotions and procedures
Identify skill gaps and coordinate additional training
Help develop team members for future leadership opportunities
Drive‑Thru Director
The Drive‑Thru Director owns drive‑thru speed, accuracy and hospitality.
Lead drive‑thru execution during peak business periods
Coach team members on speed, accuracy, communication and friendliness
Monitor drive‑thru performance and implement improvement plans
Ensure positions are properly deployed and the team is prepared for volume
Maintain drive‑thru equipment, organization and readiness
Create a fast, accurate and welcoming experience for every drive‑thru guest
Grow With Us
Hudson Restaurant Group believes great restaurants are built by great leaders. Our Restaurant Director positions provide an opportunity to take ownership of an important part of the business, strengthen your leadership skills and prepare for future advancement.
Hudson Restaurant Group is an equal opportunity employer. We consider applicants without regard to legally protected characteristics.
Zaxby’s is a fast‑casual chicken brand with 1,000+ locations, a dominant Southern presence, and a highly loyal customer base built around wings, fingers, and bold flavors.
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Worksite address
columbia, TN, 38402, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.