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Job description
Omni Orlando at ChampionsGate
The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river.
Omni Orlando's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match.
Overview: The primary responsibility of this position is to serve and clear food and beverage items from the guests following the procedures taught during training. Adept at all service functions while interacting with guest and maintaining a clean, safe and professional environment. Assist servers with items included but not limited to the following: resetting tables, water and bread service and cleaning and polishing of glassware and silverware.
Responsabilities:
Must have knowledge of all menu items
Greet guests in a warm and friendly manner
Provide bread and water service to our guests
Assist the server with pre bussing of plates
Clean and resetting of dirty tables according to standards
Cleaning and polishing of water glasses and silverware
Assisting servers in any capacity to ensure guest satisfaction
Ensure dining room is set up prior to opening of restaurant
Set tables with clean pressed linen, china, silverware, and glassware
Ensure dining room furniture and floors are kept clean and arranged
Qualifications: Commitment to quality service, and food and beverage knowledge
Must have strong communication skills
Always maintains a clean and professional image
Ability to work calmly and effectively under pressure
Must be comfortable talking and interacting with guests
Must show a sense of urgency when it comes to the needs of the guests
Must have problem solving abilities, be self-motivated and organized
Must be able to work under moderate supervision
Maintains a safe, clean, organized, and stocked work area
Must be able to work flexible shifts and schedules, including weekends and holidays
Must be at least 18 years of age
Must have an unexpired tips certification
Always speaks to guests with enthusiasm
Ability to understand and follow written and verbal instructions
Experience in a hospitality industry in similar position
Must have knowledge of the floor plan and table numbers as outlined in training
ServSafe and eTips certification
Physical Requirements: This position will spend 95% of the time standing and 5% of the time sitting
The individual must be able to transport up to 50 pounds on occasion and up to 35 pounds regularly
Ability to bend and reach above head holding up to 10 pounds frequently
Working Environment: Occasional environmental exposures to cold, heat and water
Must show ability to work in a fast-paced environment
Ability to work in a team-oriented environment
Possesses stamina and energy to remain active and move quickly for up to 10-hour shifts
Ability to hear, understand and respond to guest and staff requests in a loud environment
Tools & Equipment: Must demonstrate ability to carry trays
Operating of cappuccino and beverage machines
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to:
Worksite address
orlando, FL, 32885, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.